Sr. Associate Software Engineer - Enterprise Cloud Services Governance & Enablement
Truist Financial Corporation1 day ago
Raleigh, NC, USA or Charlotte, NC, USASenior
Responsibilities
- Design, develop, test, and maintain software components and services addressing business and user requirements.
- Implement scoped features and enhancements using established coding standards, architectural patterns, and development practices.
- Improve application reliability, scalability, and performance through maintainable code and peer code reviews.
- Collaborate with cloud engineering, architecture, cybersecurity, risk, and application teams on technical initiatives.
- Troubleshoot, debug, and resolve software defects and production issues using root-cause analysis.
- Participate in requirements refinement, design, development, testing, deployment, and production support.
- Apply secure coding, testing, and documentation standards to ensure software quality and compliance.
- Develop and administer ServiceNow solutions, workflows, integrations, and cloud onboarding and governance automation.
Requirements
- Bachelor’s degree and three years of experience, or equivalent education, software engineering training, or work-related experience.
- In-depth information systems knowledge and ability to apply IT best practices.
- Understanding of business processes and competitive strategies related to IT.
- Preferred experience supporting enterprise cloud governance, enablement, onboarding, or cloud operations.
- Preferred three or more years developing and administering ServiceNow solutions, workflows, and integrations.
- Proficiency with ServiceNow development, JavaScript, Flow Designer, Business Rules, Client Scripts, Script Includes, and platform automation.
- Experience with ServiceNow Request Management, Service Catalog, CMDB, Knowledge Management, Change Management, and workflow automation.
- Experience with REST/SOAP APIs, Integration Hub, system integrations, and cloud onboarding and governance automation.
- Familiarity with AWS and Azure cloud platforms, including provisioning, operations, and governance.
- Experience in Agile and DevOps environments and cross-functional technology initiatives.
- Strong analytical, problem-solving, process improvement, risk assessment, dependency assessment, and operational impact analysis skills.
- Effective communication and stakeholder management skills across cloud engineering, architecture, cybersecurity, risk, and application teams.
- Certified Application Developer certification; ServiceNow Certified System Administrator and AWS, Azure, or ITIL certifications are preferred or advantageous.
Benefits
- Medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401(k) plan for eligible regular employees working at least 20 hours per week.
- At least 10 days of first-year vacation, 10 sick days, and paid holidays, prorated according to hire date and employment status.
- Depending on position and division, eligibility may include a defined benefit pension plan, restricted stock units, and deferred compensation.
- This is a regular, non-temporary position on first shift in the United States; specific benefits depend on full-time or part-time status, position, and division.
Tech Stack
Categories
About Truist Financial Corporation
Truist Financial Corporation provides consumer, small‑business, and commercial banking, plus capital markets, payments, mortgage, and wealth management services across the U.S. It earns interest and fee income from deposits, lending, investment banking, and advisory services delivered through Truist Bank and affiliates. The company was formed in 2019 by the merger of BB&T and SunTrust Banks and is headquartered in Charlotte, North Carolina; it is publicly traded on the NYSE (ticker: TFC).