Shift Technology

AI & Service Architect

Shift Technology
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2 months ago
Paris, FranceStaff+

Responsibilities

  • Set overarching technical direction and standards across three engineering squads.
  • Bridge Engineering, Data Science, and Infrastructure/Security teams.
  • Lead the design, implementation, and optimization of internal and external API management, including API catalogs and gateways.
  • Ensure Azure-based services are scalable, reliable, observable, thoroughly tested, confidently deployed, and supportive of a strong developer experience.
  • Design robust, documented, versioned APIs and infrastructure for future product scaling and agentic AI tools.
  • Define and implement a framework for developing, configuring, and maintaining AI agents and chatbots.
  • Establish standards for AI-system security, token usage, compute costs, flexibility, reuse, and operational governance.
  • Integrate the Model Context Protocol by exposing MCP for company services and enabling agents to call third-party MCPs.
  • Align agentic capabilities with product goals and build a scalable foundation for the long-term AI roadmap.
  • Champion best practices, mentor engineering teams through code reviews and design sessions, and explain complex architecture to technical and non-technical stakeholders.

Requirements

  • Deep expertise in Azure services, including AKS, App Service, Functions, Azure SQL, and Cosmos DB.
  • Strong C#/.NET or Python background.
  • Proficiency with Docker or Podman and Kubernetes.
  • Proven ability to design clean, documented OpenAPI and versioned APIs based on business needs.
  • Solid expertise with API gateways.
  • At least initial professional experience with LLMs, embeddings, agentic AI frameworks, or agentic coding.
  • Hands-on experience with Terraform, Bicep, or ARM templates.
  • Deep understanding of the Azure Well-Architected Framework pillars.
  • Strong leadership, communication, influencing, business-acumen, mentoring, and consensus-building skills.
  • Knowledge of Aspire, MCP, multi-agent design patterns, Azure Service Bus, Event Hub, or Kafka is preferred.

Benefits

  • Flexible remote and hybrid working options.
  • Competitive salary and a variable component tied to personal and company performance.
  • Multiple learning and development opportunities, including Focus Fridays, a half-day each month dedicated to learning and personal growth.
  • Generous paid time off and paid holidays.
  • Mental health benefits.
  • Two paid volunteering days per year through MAD Days.
  • Permanent, full-time employment; additional benefits may vary by country.
Shift Technology

About Shift Technology

501-1,000 employees

Shift Technology builds AI-driven software for insurers to detect fraud, improve claims handling, underwriting, and subrogation, and support payment integrity. Its products are delivered as enterprise SaaS and data services to property and casualty and other insurance carriers. Founded in 2014 and headquartered in Paris, the privately held company serves global insurers and emphasizes explainable, industry-grade models integrated into core insurance workflows.

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