Head of Forward Deployed Engineering
Assort Health2 months ago
Base Salary
$210k - $300k/yr
Responsibilities
- Scale the Forward Deployed Engineering team to 10+ engineers through hiring, coaching, and organizational development.
- Own end-to-end technical delivery for the company’s most strategic healthcare customers.
- Lead technical discovery, production debugging, and hands-on implementation work for customer deployments.
- Establish repeatable deployment patterns, best practices, and internal tooling for implementation teams.
- Partner with product engineering and cross-functional stakeholders to convert field learnings into scalable platform features.
- Travel to customer sites and embed with healthcare organizations during critical implementations.
Requirements
- 5+ years of software engineering experience.
- 2+ years leading customer-facing technical teams.
- Track record of scaling technical implementation or deployment teams at fast-growing B2B or enterprise software companies.
- Strong technical fundamentals and hands-on ability to design, build, and debug production systems.
- Experience building repeatable processes and tooling to scale implementation work.
- Ability to balance customer needs, technical feasibility, and engineering velocity, including deciding between custom solutions and platform improvements.
- Outstanding communication skills with healthcare executives, technical teams, and internal stakeholders.
Benefits
- Competitive compensation including salary and employee stock options.
- Annual professional development budget and training opportunities.
- Office setup stipend for an in-office workspace.
- Medical, dental, and vision insurance.
- Flexible paid time off.
- Lunch, dinner, and snacks.
- Monthly fitness membership reimbursement.
- Commuter benefits covering eligible transportation costs.
- 401(k) plan.
Categories
Forward Deployed
About Assort Health
Assort Health builds generative-AI agents that automate patient communications and operations for healthcare providers, including 24/7 call support, appointment scheduling, intake, referrals, and payments. The company sells a software platform used by hospitals and specialty clinics to manage the patient journey across voice and digital channels. Founded in 2023 and headquartered in San Francisco, it is privately held and raised a Series C in 2026.