2 months ago
Vienna, AustriaSenior
Responsibilities
- Build AI agents, workflows, tools, and automations for customer, product, and operations problems.
- Apply LLMs, retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
- Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
- Partner with product and engineering teams to identify opportunities and ship improvements quickly.
- Design reliable systems that address accuracy, hallucination risk, latency, cost, security, compliance, and user trust.
- Convert manual processes into scalable AI-enabled systems.
Requirements
- Hands-on engineering ability and strong coding skills in Python, TypeScript, JavaScript, or a similar practical stack.
- Experience building AI agents, LLM applications, RAG systems, automation workflows, copilots, or AI-enabled tools.
- Ability to ship working systems, evaluate quality, and improve reliability over time.
- Sound judgment about which processes should and should not be automated.
- Evidence of personally helping build, ship, or scale a serious product, platform, or system.
- Fintech, banking, support automation, risk, KYC, fraud, CRM, or operations automation experience is preferred.
- Strong English communication skills.
- Candidates must already be based in Austria.
Benefits
- Remote role; candidates must be based in Austria.
- English is the main working language and strong English communication is required.
- Fast interview process, with a target of completing interviews and making an offer within one week.
Tech Stack
Categories
About Bjak
Our mission is to develop technology based solutions to improve financial inclusion. We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia. If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us.