7 months ago
Toronto, Canada or Montréal, CanadaStaff+
Responsibilities
- Own the enterprise resiliency reference architecture and define availability, latency, durability, RTO, and RPO requirements.
- Establish architecture governance through design reviews, production gates, policy-as-code, scorecards, and automated controls.
- Standardize blue/green deployments, traffic shifting, health gates, progressive cutovers, rollback, and zero-downtime migrations.
- Lead enterprise chaos engineering, failure injection, game days, disaster recovery drills, and automated failover practices.
- Define production readiness standards, runbooks, dependency maps, failover topologies, and service-level objectives.
- Drive observability and SRE practices including OpenTelemetry, distributed tracing, error budgets, and reliability dashboards.
- Architect disaster recovery and cyber-resilience strategies including immutable backups, recovery validation, and ransomware-resistant segmentation.
- Guide platform and data resiliency across Kubernetes, service meshes, replication, geo-distribution, and event streaming.
- Enable reliable AI/GenAI systems and AI-driven operations through monitoring, guardrails, anomaly detection, predictive modeling, and remediation.
- Serve as the principal resilience authority by mentoring teams, leading councils and forums, and communicating tradeoffs to executives and engineers.
Requirements
- 10+ years of experience in SRE, platform, infrastructure, or systems architecture with large-scale production-critical environments.
- Proven experience across Azure, AWS, Google Cloud Platform, and on-premises environments.
- Experience with multi-region traffic management, global load balancing, DNS/BGP, TLS/mTLS, and CDN/edge patterns.
- Experience with Kubernetes ecosystems, service meshes, autoscaling, readiness and liveness controls, and topology constraints.
- Knowledge of observability stacks, distributed tracing, correlation, and topology modeling.
- Experience with consensus and replication, partitioning, point-in-time recovery, snapshots, change data capture, caches, and databases.
- Experience with infrastructure as code, automation, GitOps, policy-as-code, CI/CD, blue/green deployments, canary releases, and progressive delivery.
- Experience leading chaos engineering, disaster recovery orchestration, and automated enterprise-scale failover.
- AI/GenAI experience including model serving, vector stores, retrieval pipelines, guardrails, model monitoring, feature pipelines, lineage, and AI-assisted operations.
- Strong software engineering skills in Go, Python, or TypeScript and strong systems thinking.
- Excellent written, visual, and verbal communication skills with executive presence.
- Candidates located in Quebec must be bilingual because the role regularly interacts with English-speaking colleagues across Canada.
- Candidates must be eligible to work in Canada; no Canadian work experience is required.
Benefits
- Flexible work arrangements and a hybrid work model.
- Possibility to purchase up to five additional days off per year.
- Physical and mental wellbeing benefits including telemedicine and a wellness account.
- Share plan and other savings opportunities, including an employee share purchase plan with 50% matching of net shares.
- Defined benefit pension plan and the opportunity for guaranteed income for life.
- Annual bonus plan with a 15% target and potential payout of up to double the target.
- Accessible and inclusive workplace with accommodation support and equal opportunity practices.
Tech Stack
Argo CDAWSAzureGoGoogle Cloud PlatformGrafanaIstioKubernetesPrometheusPythonRedisTerraformTypeScript
Categories
DevOpsSite Reliability
About Intact FC
Intact Financial Corporation is a Toronto-based property and casualty insurer providing home, auto, commercial, and specialty coverage to individuals and businesses in Canada, the U.S., and the U.K. It sells through brokers and direct channels (including Intact Insurance and belairdirect) and via Intact Insurance Specialty Solutions for specialty risks. Founded in 1809, Intact is publicly traded on the Toronto Stock Exchange (IFC) and is Canada’s largest P&C insurer, bolstered by acquisitions such as RSA and OneBeacon.