2 months ago
Vienna, AustriaSenior
Responsibilities
- Build AI agents, workflows, tools, and automations for customer, product, and operations problems.
- Apply LLMs, retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
- Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
- Partner with product and engineering teams to identify valuable opportunities and ship solutions quickly.
- Design and improve systems around accuracy, hallucination risk, latency, cost, security, compliance, and user trust.
- Turn manual processes into reliable AI-enabled systems that can scale.
Requirements
- Hands-on engineering ability and a record of personally building, shipping, or scaling serious products, platforms, or systems.
- Experience building AI agents, LLM applications, RAG systems, automation workflows, copilots, or AI-enabled tools.
- Strong coding ability in Python, TypeScript, JavaScript, or a similar practical stack.
- Ability to evaluate AI quality, improve reliability, and make sound decisions about what should and should not be automated.
- Strong English communication skills for collaboration across global teams.
- Fintech, banking, support automation, risk, KYC, fraud, CRM, or operations automation experience is a strong plus.
Benefits
- Remote role for candidates based in India.
- English is the main working language across global teams.
- Fast interview process, with strong candidates potentially receiving an offer within one week of starting interviews.
Tech Stack
Categories
About Bjak
Our mission is to develop technology based solutions to improve financial inclusion. We develop new & innovative platforms & services globally. For example, we are the first platform to simplify and digitise comprehensive life and medical insurance, supported by AI agent. BJAK is the largest insurance platform in Southeast Asia. If you enjoy building cutting edge platform-ecosystems that gives equal access to financial services to everyone at scale, join us.