1 month ago
Portland, OR, USASenior
Base Salary
$180k - $250k/yr
Responsibilities
- Own the reliability and scalability of the platform’s core cloud and FedRAMP infrastructure.
- Build monitoring, alerting, observability, and operational tooling that supports rapid incident response.
- Partner with product teams to incorporate reliability into new features and drive operational excellence.
- Automate infrastructure and recurring operational work using infrastructure-as-code and software tools.
- Lead incident response, conduct blameless postmortems, and implement systemic improvements.
- Plan and execute infrastructure projects through incremental deliverables while assessing risks and communicating tradeoffs.
Requirements
- Demonstrated experience building and operating production systems at scale for real customers.
- Deep experience with cloud infrastructure such as AWS or GCP and infrastructure-as-code tools such as Terraform or Pulumi.
- Strong programming skills in Go, Python, or similar languages for building tools and automation.
- Production experience with Kubernetes and container orchestration.
- Strong systems thinking and understanding of component interactions and cascading failures.
- Deep observability experience, including instrumentation, dashboards, and meaningful alerting.
- Experience with AI-assisted development tools such as Claude Code, Cursor, or Copilot.
- Clear and persuasive communication skills for explaining complex systems and driving incident alignment.
- Preferred experience with AI/ML infrastructure or production LLM serving.
- Preferred background in security-focused environments or compliance frameworks such as SOC 2 or FedRAMP.
- Preferred experience building developer platforms or internal tooling.
- Preferred familiarity with identity systems and protocols including SCIM, SAML, OAuth, and LDAP.
- Open-source or engineering-community contributions are a plus.
Benefits
- Salary range of $180k–$250k.
- Meaningful equity.
- Full medical, dental, and vision coverage.
- In-office work in Portland.
- Solid benefits across the board.
- Candidates must be U.S. citizens because the role supports a FedRAMP-authorized environment and may involve work restricted to U.S. citizens on U.S. soil.
Categories
Site Reliability
