3 months ago
Portland, OR, USASenior
Base Salary
$180k - $250k/yr
Responsibilities
- Own the reliability and scalability of the platform’s core cloud and FedRAMP infrastructure.
- Build monitoring, alerting, observability, and operational tooling that supports rapid incident response.
- Partner with product teams to incorporate reliability into new features and drive operational excellence.
- Automate infrastructure and recurring operational work using infrastructure-as-code and software tools.
- Lead incident response, conduct blameless postmortems, and implement systemic improvements.
- Plan and execute infrastructure projects through incremental deliverables while assessing risks and communicating tradeoffs.
Requirements
- Demonstrated experience building and operating production systems at scale for real customers.
- Deep experience with cloud infrastructure such as AWS or GCP and infrastructure-as-code tools such as Terraform or Pulumi.
- Strong programming skills in Go, Python, or similar languages for building tools and automation.
- Production experience with Kubernetes and container orchestration.
- Strong systems thinking and understanding of component interactions and cascading failures.
- Deep observability experience, including instrumentation, dashboards, and meaningful alerting.
- Experience with AI-assisted development tools such as Claude Code, Cursor, or Copilot.
- Clear and persuasive communication skills for explaining complex systems and driving incident alignment.
- Preferred experience with AI/ML infrastructure or production LLM serving.
- Preferred background in security-focused environments or compliance frameworks such as SOC 2 or FedRAMP.
- Preferred experience building developer platforms or internal tooling.
- Preferred familiarity with identity systems and protocols including SCIM, SAML, OAuth, and LDAP.
- Open-source or engineering-community contributions are a plus.
Benefits
- Salary range of $180k–$250k.
- Meaningful equity.
- Full medical, dental, and vision coverage.
- In-office work in Portland.
- Solid benefits across the board.
- Candidates must be U.S. citizens because the role supports a FedRAMP-authorized environment and may involve work restricted to U.S. citizens on U.S. soil.
Categories
Site Reliability
About C1
C1 builds and delivers IT consulting and managed services spanning cloud, unified communications/contact center, infrastructure, and cybersecurity for enterprises and public-sector organizations. It integrates partner technologies with advisory, professional, and managed services to modernize and secure customer environments across industries such as healthcare, education, government, and financial services. Founded in 1993 and headquartered in Bloomington, Minnesota, C1 is privately held.