7 hours ago
Base Salary
$201k - $251k/yr
Responsibilities
- Embed with product teams to improve on-call, monitoring, alerting, runbooks, and operational maturity.
- Run game day exercises to improve incident investigation and remediation preparedness.
- Implement reliability techniques such as retries, improved error handling and logging, and circuit breaking in Haskell and TypeScript application code.
- Define and steer SLOs toward meaningful customer outcomes.
- Champion reliability practices through design-document and code reviews.
- Identify and close observability gaps affecting debugging, incident response, and business intelligence.
- Advocate for longer-term reliability improvements led by non-product engineering teams.
- Participate in product-team or general engineering on-call rotations and improve incident-learning processes.
Requirements
- Prior Site Reliability Engineering or DevOps experience.
- Measurable experience influencing an organization toward greater reliability.
- Significant experience with PostgreSQL.
- Experience authoring and operating Temporal workflows.
- Experience with observability platforms such as Grafana or Honeycomb.
- Familiarity with OpenTelemetry.
Benefits
- Target US base salary of $200,700—$250,900 USD for employees in any US location.
- Target Canadian base salary of $189,700—$237,100 CAD for employees in any Canadian location.
- Total rewards include base salary, equity through stock options or RSUs, and benefits.
- The role includes participation in product-team or general engineering on-call rotations.
Tech Stack
Categories
Site Reliability
About Mercury
Mercury builds a fintech platform for startups and growing businesses to run banking and financial workflows, including business accounts, payments, corporate and debit cards, bill pay, and treasury. It is a non-bank company with banking services provided by partner banks (Choice Financial Group and Column N.A.) and earns revenue from interchange and financial services fees. Founded in 2017 and headquartered in San Francisco, it is privately held.