CX Operational Transformation-Workflow Engineer - Manager
State Street1 day ago
Bengaluru, IndiaStaff+
Responsibilities
- Design, develop, test, deploy, and support AI applications using Python, Google Gemini Enterprise, LangChain, LangGraph, and similar platforms.
- Build integrations with large language models, APIs, vector databases, prompt-management frameworks, and workflow orchestration platforms.
- Develop AI agents, automation solutions, and intelligent workflows that improve operational efficiency and business outcomes.
- Participate in proof-of-concept activities and evaluate AI models, frameworks, tools, and platforms for enterprise adoption.
- Create and maintain technical documentation, design specifications, implementation guides, and operational procedures.
- Follow software development lifecycle processes and responsible-AI governance, security, privacy, and regulatory guidelines.
- Collaborate with architecture, AI, data, security, and business stakeholder teams to deliver scalable enterprise solutions.
Requirements
- Bachelor’s or master’s degree in Computer Science, Engineering, Data Science, Information Technology, or a related technical discipline.
- At least 5 years of professional experience in software development and technology delivery.
- Strong hands-on Python expertise for enterprise applications and AI-driven solutions.
- Experience with enterprise AI platforms such as Google Gemini Enterprise, Azure AI Services, AWS AI Services, or equivalent platforms.
- Experience developing generative-AI applications and integrating large language models.
- Familiarity with LangChain, LangGraph, Semantic Kernel, or similar AI orchestration frameworks.
- Experience with cloud services including Compute Engine, Cloud Storage, Cloud Run, IAM, Azure, AWS, or equivalent technologies.
- Experience with APIs, databases, microservices, integration patterns, version control, CI/CD pipelines, and automated testing.
- Understanding of software development lifecycle practices and enterprise-grade engineering standards.
- Strong analytical, problem-solving, and communication skills.
- Financial-services or highly regulated-environment experience is preferred but not required.
- Experience using AI-assisted development tools such as GitHub Copilot is preferred.
Benefits
- Inclusive development opportunities, flexible work-life support, paid volunteer days, and employee networks are offered.
- The position is based in India; no specific remote or office arrangement is stated.
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About State Street
State Street is a global custodian bank and asset manager serving institutional investors with investment servicing, fund accounting, trading/FX, data, and index/active strategies. Its products include State Street Global Advisors’ funds and ETFs, the Charles River Investment Management Solution, and the front-to-back State Street Alpha platform. Founded in 1792 and headquartered in Boston, the company is publicly traded on the NYSE (ticker: STT) and operates across major markets worldwide.