DocuSign

Machine Learning Engineer

DocuSign
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5 months ago
Bengaluru, IndiaSenior

Responsibilities

  • Build and maintain high-performance distributed systems for agreement processing, understanding, and creation.
  • Design multi-agent frameworks with state management, reliability, and long-running autonomous workflows.
  • Architect Retrieval-Augmented Generation pipelines and context-management strategies.
  • Build evaluation frameworks, golden datasets, domain-specific evaluation sets, and offline/online experiments.
  • Author, version, and optimize production prompts with defenses against prompt injection.
  • Execute end-to-end model fine-tuning for tailored agreement use cases.
  • Implement ML pipelines and CI/CD workflows with observability, telemetry, log parsing, and deployment of generative AI services.
  • Collaborate with Applied Science and Product Management to deliver AI capabilities into production features.

Requirements

  • 5+ years of experience in machine learning engineering, software engineering, or related operational roles.
  • Proficiency in Python design patterns, asynchronous programming, and performance optimization.
  • Experience deploying and managing containerized ML services using Kubernetes.
  • Experience building high-performance, scalable distributed systems for large-scale processing and real-time user experiences.
  • Understanding of data ingestion, model training, and production-grade monitoring across the ML lifecycle.
  • Direct experience building with large language models and implementing complex prompt engineering.
  • Experience deploying and maintaining ML models in high-traffic production environments.
  • Preferred: cloud-native development experience with Azure services.
  • Preferred: experience designing agent-loop architectures involving tool use, self-correction, and multi-step reasoning.
  • Preferred: ability to own evaluation systems and create golden and domain-specific evaluation datasets.
  • Preferred: experience with distributed task queues or stateful workflow engines for complex AI processes.

Benefits

  • Hybrid role requiring a minimum of two days per week in the office, with frequency subject to team needs.
  • Docusign provides reasonable accommodations for qualified individuals with disabilities and religious accommodations during the application process.
  • Employees may opt out of AI-assisted interview recording or transcription without impact on candidacy.
DocuSign

About DocuSign

5,001-10,000 employees

DocuSign builds e-signature, contract lifecycle management, and agreement workflow software used by businesses to prepare, sign, and manage contracts. It sells cloud-based subscriptions and APIs that integrate with systems like Salesforce, Microsoft, and Google to automate document workflows and compliance. Founded in 2003 and headquartered in San Francisco, DocuSign is a public company on NASDAQ with over 1.5 million customers in more than 180 countries.

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