Software Engineer II
Hello Patient28 days ago
Base Salary
$120k - $160k/yr
Responsibilities
- Design, build, test, and ship customer-facing features across frontend applications, backend services, and AI workflows.
- Develop user experiences with React, Next.js, and TypeScript.
- Build backend services and APIs with Python and FastAPI.
- Own projects from technical design through implementation, testing, deployment, and iteration.
- Build reliable, maintainable, and scalable systems and make pragmatic technical decisions.
- Develop conversational AI, LLM, and automation-powered features involving voice, SMS, chat, scheduling, and patient engagement workflows.
- Build integrations with healthcare systems and third-party APIs.
- Improve the reliability, quality, performance, observability, testing, and engineering workflows of AI-powered systems.
- Participate in code reviews, technical discussions, and architecture decisions.
- Collaborate with Product, Design, Operations, and engineering teammates and contribute to knowledge sharing.
Requirements
- At least 3 years of professional software engineering experience building and shipping production applications.
- Experience owning and delivering meaningful product features end-to-end.
- Strong full-stack development experience or a strong primary frontend or backend focus with the ability to work across the stack.
- Proficiency with TypeScript, React, and modern frontend frameworks, with Next.js preferred.
- Strong backend development experience with Python and API frameworks such as FastAPI.
- Solid understanding of databases, APIs, testing, and production reliability.
- Experience building and deploying cloud-based applications using AWS, Docker, and modern development workflows.
- Experience using AI-powered development tools such as Claude Code, Cursor, or OpenCode.
- Preferred experience with AI-powered applications, LLM workflows, agent-based systems, or RAG pipelines.
- Preferred experience with healthcare technology, HIPAA, FHIR, HL7, or other regulated industries.
- Preferred experience with event-driven architecture, real-time systems, or distributed applications.
- Preferred experience in an early-stage startup environment.
- Preferred experience improving engineering processes, developer tooling, testing infrastructure, or technical documentation.
- Ability to work independently, make thoughtful technical decisions, and seek help when needed.
- Strong communication and cross-functional collaboration skills.
Benefits
- Meaningful equity ownership in a fast-growing healthtech startup.
Tech Stack
Categories
About Hello Patient
Hello Patient builds HIPAA-compliant conversational AI agents that handle patient calls, texts, and web chat for multi-location medical groups, health systems, and consumer health brands. The agents book appointments, run intake, answer insurance and billing questions, process refills, conduct outreach/recall, and hand off to staff with full context. Founded in 2024 and based in Austin, Texas, the platform integrates with systems including athenahealth, ModMed, and eClinicalWorks, and is SOC 2 Type 2 certified.