Software Engineer II
Hello PatientBase Salary
$120k - $160k/yr
Responsibilities
- Design, build, test, and ship customer-facing features across frontend applications, backend services, and AI workflows.
- Develop user experiences with React, Next.js, and TypeScript.
- Build reliable backend services and APIs with Python and FastAPI.
- Own engineering projects from technical design through implementation, testing, deployment, and iteration.
- Build reliable, maintainable, and scalable systems and make pragmatic technical decisions.
- Develop conversational AI and automation features involving voice, SMS, chat, scheduling, and patient engagement workflows.
- Build integrations with healthcare systems and third-party APIs.
- Improve the reliability, quality, performance, observability, testing, and engineering workflows of AI-powered systems.
- Participate in code reviews, technical discussions, architecture decisions, knowledge sharing, and collaborative engineering practices.
Requirements
- At least 3 years of professional software engineering experience building and shipping production applications.
- Experience owning and delivering meaningful product features end-to-end.
- Strong full-stack development experience or strong frontend or backend expertise with the ability to work across the stack.
- Proficiency with TypeScript, React, and modern frontend frameworks, with Next.js preferred.
- Strong backend development experience with Python and API frameworks such as FastAPI.
- Solid understanding of databases, APIs, testing, and production reliability.
- Experience building and deploying cloud-based applications using AWS and Docker.
- Experience using AI-powered development tools such as Claude Code, Cursor, or OpenCode.
- Ability to work independently, make thoughtful technical decisions, and ask for help when needed.
- Strong communication and cross-functional collaboration skills.
- Preferred experience with AI-powered applications, LLM workflows, agent-based systems, or RAG pipelines.
- Preferred experience with healthcare technology, HIPAA, FHIR, HL7, or other regulated industries.
- Preferred experience with event-driven architecture, real-time systems, distributed applications, early-stage startups, engineering process improvements, developer tooling, testing infrastructure, or technical documentation.
Benefits
- Meaningful equity ownership in a fast-growing healthtech startup.
Tech Stack
Categories
About Hello Patient
Hello Patient is a healthcare AI company whose AI agents handle every patient conversation, inbound and outbound, across voice, text, and web chat. Agents answer calls, book appointments, run new-patient intake, answer insurance questions, take refill requests, follow up after visits, run recall outreach, convert referrals, and handle billing and collections, around the clock. When a conversation needs a human, the agent hands off with full context, never gives medical advice, and logs every interaction. Multi-location medical groups and health systems use Hello Patient's agents to handle more conversations without adding staff. Groups see around 20% more appointments booked, bills paid faster, lapsed patients brought back, fewer repeat calls, and hours back for their teams to focus on the patients in front of them. Consumer health and virtual care brands, including GLP-1 and subscription wellness, use the agents across the member journey, from first touch to re-engagement, recovering stalled signups, lifting conversion, keeping members engaged, and bringing them back. One brand saw a 140% lift over its prior static re-engagement program. Founded in 2024 and based in Austin, Texas, Hello Patient integrates with the EHR, practice management, and CRM systems healthcare already runs on, including ModMed, athenahealth, and eClinicalWorks. Hello Patient is HIPAA-compliant, SOC 2 Type 2 certified, and signs a BAA with every client.