Solution Architect
InformaticaResponsibilities
- Work with customers, executives, business analysts, IT development staff, and implementation partners to understand business needs.
- Translate business requirements into technical requirements, solution designs, user stories, business rules, insurance product configurations, and rate models.
- Map business requirements to Salesforce Industries and Vlocity product functionality and identify appropriate CRM capabilities.
- Evaluate long-term impacts, limitations, operational effects, roadmaps, and upgrade considerations for proposed solutions.
- Technically lead complex projects through analysis, architecture, design, build, testing, and production.
- Collaborate with sales, pre-sales, engineering, product management, and other services teams to increase customer value.
- Provide feedback to the Salesforce Industries product management team to support future product improvements.
- Champion AI-first delivery methods using AI tools, developer assistants, and agentic evaluation frameworks.
Requirements
- At least 8 years of healthcare industry experience.
- Experience implementing healthcare solutions for healthcare operators and demonstrated healthcare domain or Health Cloud expertise.
- Proven successful delivery of customer projects, preferably enterprise CRM implementations.
- Direct Salesforce experience at an administrator level or higher, including knowledge of the Salesforce Platform.
- Experience with process modeling tools, data modeling, systems analysis and design, and project management practices.
- Ability to communicate effectively with customers, partners, and internal teams and independently learn new skills and technologies.
- Bachelor’s or master’s degree in computer science, software engineering, business, or a related field.
- Preferred certifications include Salesforce Sales Cloud Consultant, Salesforce Service Cloud Consultant, Salesforce Administrator, Salesforce Developer, Certified Scrum Master, or Certified Product Owner.
Benefits
- Salesforce offers benefits and resources intended to support balance and employee wellbeing.
- The role requires travel to customer locations.
Categories
About Informatica
Informatica (NYSE: INFA), a leader in AI-powered enterprise cloud data management, helps businesses unlock the full value of their data and AI. As data grows in complexity and volume, Informatica’s Intelligent Data Management Cloud™ delivers a complete, end-to-end platform with a suite of industry-leading, integrated solutions to connect, manage and unify data across any cloud, hybrid or multi-cloud environment. Powered by CLAIRE® AI, Informatica’s platform integrates natively with all major cloud providers, data warehouses and analytics tools— giving organizations the freedom of choice, avoiding vendor lock-in and delivering better ROI by enabling access to governed data, simplifying operations and scaling with confidence. Trusted by approximately 5,000 customers in nearly 100 countries—including over 80 of the Fortune 100—Informatica is the backbone of platform-agnostic, cloud data-driven transformation. Informatica. Where data and AI come to life.™ Contact: PR@informatica.com