11 months ago
Seoul, Korea, SouthIntern
Responsibilities
- Prototype and develop AI agents, including micro-APIs for hallucination detection and conversational resolution.
- Build and integrate agent interfaces, dashboards, backend APIs, RAG systems, knowledge bases, custom toolchains, and function-calling capabilities.
- Create, test, tune, and version prompts and apply current AI agent and LLM research to prototypes.
- Develop and optimize Python-based backend pipelines and agent services for production use.
- Embed agents in web, chat, and API-centered environments and implement monitoring, logging, dashboards, and real-time performance metrics.
- Collaborate with engineering, product managers, and UX designers to turn requirements into practical AI product experiences.
Requirements
- Experience writing clean, maintainable Python code.
- For the Software Engineer track, practical experience with React, modern JavaScript or TypeScript, and server-side web development using frameworks such as Node.js, Django, or Express.
- For the Applied AI track, Python development skills and understanding or experimentation with LLMs, agent frameworks such as LangChain or LlamaIndex, and prompt engineering.
- For the Applied AI track, a degree in computer science or a related field and relevant research experience such as undergraduate or graduate laboratory work.
- Strong communication, documentation, problem-solving, and cross-functional collaboration skills.
- Experience with NLP or voice-based AI products, cloud environments, and reading technical documentation in English are preferred.
Benefits
- 8–12 week internship duration.
- Hands-on experience in agent-based AI development, full-stack deployment, real customer use cases, performance tuning, and production-grade tooling.
- Cross-functional collaboration with engineering, product, and design experts.
- Mentorship from senior AI engineers and potential conversion to a full-time role.
Tech Stack
Categories
About Sendbird
Sendbird provides communication APIs and an AI customer service platform for adding in‑app chat, voice, video, SMS, and autonomous agents. It sells cloud APIs/SDKs and an AI agent suite to product and support teams. Founded in 2013 and headquartered in San Mateo, the private company serves brands like DoorDash, Match Group, Noom, and Yahoo Sports, powering billions of customer conversations each month.