Senior DGAM Deployment & Sustaining Engineer
Zebra Technologies1 month ago
Brno, CzechiaSenior
Responsibilities
- Advise customers on technical solutions through architecture design, platform demonstrations, and technical workshops.
- Coordinate end-to-end DGAM rollouts and integrations with customer identity providers and mobile device management platforms.
- Resolve critical customer escalations through deep root-cause analysis and rapid hotfix development.
- Monitor data quality metrics and collaborate with data engineers on data accuracy, quality, and compliance.
- Mentor team members, define requirements for internal troubleshooting tools, and represent Zebra in senior customer technical discussions.
- Create deployment runbooks, maintain architecture diagrams, and implement updates that improve the platform experience.
Requirements
- Bachelor's degree with 5+ years of experience or master's degree with 4+ years of experience in Software Engineering, Computer Science, or a related field.
- Production technical support experience, including hands-on management of complex customer-facing technical escalations.
- Programming proficiency in Python, Java, Kotlin, or JavaScript and experience with API testing tools such as Postman.
- Deep knowledge of native Android frameworks and libraries, including hands-on experience with Android debugging tools.
- Experience with cloud architectures, preferably GCP; GCP certification is a plus.
- Familiarity with Big Data and ETL tools including Google BigQuery, Firebase, Apache Beam, or Spark.
- Familiarity with OAuth, SAML, relational and NoSQL databases, and MDM platforms including SOTI, Workspace ONE, and Intune.
Benefits
- Five weeks of vacation, five sick days, and two paid volunteer days.
- Reduced-price Multisport card, meal contribution, and 1000 CZK monthly Benefit Plus cafeteria credits.
- Training, personal development, an internal learning portal, and internal career opportunities.
- Annual performance-based bonuses, yearly salary increases based on individual performance, and an employee referral bonus.
- Free beverages and fruit days, life and pension insurance contribution, partner discounts, and access to a modern multifunctional workplace.
- Hybrid work model based in the Brno office, requiring three days per week in the office and allowing two days to work from home.
- Performance-based annual cash incentive with a target equal to 10% of base pay.
Tech Stack
Apache BeamApache SparkFirebaseGoogle BigQueryGoogle Cloud PlatformJavaJavaScriptKotlinMongoDBMySQLPostgreSQLPostmanPython
Categories
Solutions Engineering
About Zebra Technologies
Zebra Technologies builds barcode and card printers, handheld mobile computers, barcode scanners, RFID readers, real-time location systems, and device-management software for frontline operations in retail, manufacturing, transportation, logistics, and healthcare. It sells hardware, supplies, and software with lifecycle services through a global partner network. Founded in 1969 and headquartered in Lincolnshire, Illinois, Zebra is a public company traded on NASDAQ (ZBRA).