2 months ago
Brno, CzechiaSenior
Responsibilities
- Own the full onboarding and implementation lifecycle from process discovery and technical configuration through customer go-live.
- Configure Vertice’s Intake to Procure product and broader platform to address customer-specific procurement processes.
- Advise customers on integrations and embedding Vertice workflows and integration products into existing systems.
- Use agentic workflows and AI-powered insights to accelerate configuration, testing, and issue identification.
- Run customer training and Q&A sessions and serve as the primary technical contact for configuration and customization requests.
- Manage timelines, scope, multiple client engagements, and implementation issues with minimal oversight.
- Partner with Product and account teams to resolve issues and provide feedback that informs the product roadmap.
Requirements
- At least 4 years of work experience, including 2–3 years in a solutions consultant, project management, or functional advisory role.
- Experience managing multiple client engagements simultaneously.
- Strong communication, documentation, ownership, and problem-solving skills.
- Comfort with software configuration and integrations is preferred but not required.
- Confidence reading JSON and API documentation is preferred but not required.
- Knowledge of B2B procure-to-pay processes and experience with Coupa, SAP Ariba, Oracle, NetSuite, Workday, or Sage is preferred but not required.
- Demonstrated interest in experimenting with AI tools and working with AI-centered products.
Benefits
- Share options.
- 25 days of vacation.
- Five sick and carers’ days.
- Meal vouchers.
- Group life insurance.
- Enhanced maternity and paternity leave.
- Pension or insurance plan contribution.
- GastroPass and FlexiPass contribution.
- Quality referral bonus program.
- English language courses with a professional teacher.
- The role is customer-facing and based in the specified region; candidates must be legally able to work there.
- The company supports a global team across hubs in London, New York, Brno, Sydney, and Johannesburg.
Categories
Solutions Engineering
About Vertice
Vertice builds a SaaS procurement and spend-optimization platform for finance and procurement teams, combining AI-driven analytics, agentic workflows, and expert negotiation support to cut SaaS and cloud costs. The company sells subscriptions with optional managed buying services. Founded in 2021 and headquartered in London, it is privately held and serves enterprises globally, with customers reported across 100+ countries.