Avaya

Senior Full-Stack Engineer AI-First Digital & Voice Experiences

Avaya
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6 days ago
Pune, IndiaSenior

Responsibilities

  • Translate product needs into system designs, interfaces, data flows, and critical implementations.
  • Build responsive user experiences and reliable backend services across the full stack.
  • Develop AI-enabled capabilities connecting models with application context, tools, and workflows.
  • Use AI coding agents while reviewing generated code, testing failure scenarios, and verifying results.
  • Modernize existing services incrementally through controlled rollouts.
  • Own outcomes from problem definition through production adoption, operation, troubleshooting, and improvement.
  • Lead technical decisions, review code, mentor peers, and collaborate with product and engineering teams.

Requirements

  • Typically 5–8 years of relevant software engineering experience with ownership of production capabilities.
  • Strong backend engineering skills in at least one relevant language and practical experience delivering full-stack applications with a modern frontend framework.
  • Ability to reason about distributed systems, concurrency, APIs, asynchronous messaging, data storage, and failure handling.
  • Experience with automated testing, deployment, observability, and production troubleshooting.
  • Practical experience using AI coding agents for substantial engineering work and verifying their results.
  • Ability to learn unfamiliar technologies, communicate clearly, and move between system design and implementation details.
  • Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
  • Preferred qualifications include production development in Rust or Go, event-driven systems, messaging platforms, service modernization, contact center or telecommunications applications, and production AI integrations involving tool use, retrieval, orchestration, or evaluations.
  • Advanced degree in Computer Science or a related field is preferred.
Avaya

About Avaya

10,000+ employees

Avaya builds enterprise communications and contact-center software delivered as UCaaS, CCaaS, and CPaaS, along with services and devices, for large organizations and government agencies. Its portfolio—including the Avaya Infinity platform—supports cloud, hybrid, and on-prem deployments and modernization of legacy voice systems under subscription and support contracts. Founded in 2000 as a Lucent spinoff and now privately held under Silver Lake, Avaya is headquartered in Morristown, New Jersey and serves customers worldwide.

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