GrepJob
Partly

Customer Solutions Architect

Partly
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30 days ago
San Francisco, CA, USAMid Level / Senior

Responsibilities

  • Embed with customers to understand their workflows and success metrics.
  • Lead technical discovery, solution design, and delivery for customer deployments.
  • Build and ship production code for Partly’s SaaS and API platform.
  • Translate customer needs into clear requirements and measurable outcomes.
  • Troubleshoot live issues and drive continuous improvement post-launch.
  • Become an expert in the auto parts domain to assist customers effectively.

Requirements

  • 3+ years of experience in building and shipping complex software.
  • Strong customer empathy and ability to translate workflows into solutions.
  • Comfortable managing the full software lifecycle from discovery to iteration.
  • Solid foundations in engineering fundamentals like APIs and system design.
  • Ability to collaborate with various teams and communicate effectively.
  • Experience with external system integrations and handling imperfect data.
  • Ability to operate in ambiguous environments and make quick tradeoffs.
  • Bonus: Experience in solutions engineering or technical consulting.
  • Bonus: Familiarity with automotive parts or B2B marketplaces.
  • Bonus: Interest in learning Rust programming.

Benefits

  • Healthy, catered lunches provided in all offices.
  • Annual wellness allowance of $1,500 for health-related expenses.
  • Three months of fully paid parental leave for primary caregivers.
  • Paid car park or commute allowance for office travel.
  • Inspiring workspaces designed for collaboration and creativity.
  • Flexible work arrangements in office locations to support work-life balance.
  • Regular team celebrations and social events to foster connection.

Tech Stack