GrepJob
MongoDB

Cloud Operations Engineer

MongoDB
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about 3 hours ago
Dublin, Ireland
Mid Level / Senior
H1B Sponsor

Responsibilities

  • Coordinate with a global team to ensure uptime guarantees for Atlas customers.
  • Implement and refine processes and tools for the Cloud Operations Engineering team.
  • Design and deploy systems to reduce Mean Time to Resolve for customer incidents.
  • Monitor and proactively resolve customer-facing incidents on the Atlas platform.
  • Automate routine monitoring and troubleshooting tasks.
  • Diagnose live incidents and differentiate between platform and usage issues.
  • Conduct root cause analysis after incidents and recommend process improvements.
  • Document troubleshooting workflows and standard operating procedures.
  • Collaborate with product management and engineering teams to improve management applications.
  • Inform leadership of major outages and coordinate on-call rotations.

Requirements

  • At least 2 years of experience as a DevOps, SRE, or Cloud Operations engineer.
  • Expertise in Linux system administration and troubleshooting.
  • Experience in monitoring and analyzing system performance data.
  • Knowledge of database operations and concepts.
  • Familiarity with networking technologies like DNS and TCP/IP.
  • Experience with cloud platforms such as AWS, GCP, or Azure.
  • Ability to write scripts to solve systems problems.
  • A degree in Computer Science or equivalent experience.
  • Proficiency in at least one programming language such as Java, Go, or JavaScript.
  • A keen interest in learning new technologies.

Benefits

  • Competitive salary, equity, pension, and health insurance.
  • Regular performance, compensation, and development reviews.
  • 20 weeks of maternity and paternity leave.

Tech Stack

AWSAzureGoGoogle Cloud PlatformJavaJavaScriptKubernetesLinuxMongoDBSplunk

Categories

BackendDevOps