2 days ago
Remote, BrazilSenior
Responsibilities
- Build end-to-end full-stack features across React/TypeScript frontends and Go backend services for Help Center, chat, and agent workflows.
- Partner with Product, Design, CX Operations, and engineering teams to create self-service and assisted-support experiences.
- Own APIs, service integrations, UI flows, routing, procedures, data-plane integrations, and evaluation systems.
- Use experimentation, instrumentation, and operational metrics to improve containment, AtR, CSAT, and escalation rates.
- Integrate AI/ML and vendor capabilities with guardrails, observability, testing, and disciplined rollouts.
- Participate in on-call rotations, incident response, debugging, reliability improvements, mentoring, and full-stack design and deployment practices.
Requirements
- 5+ years of software engineering experience building and operating production full-stack web applications.
- Hands-on proficiency with React or similar modern frontend frameworks, TypeScript, and backend API development in Go.
- Experience designing and shipping customer-facing experiences in partnership with Product and Design.
- Experience with distributed systems, API design, caching, observability, debugging, incident response, and operational reliability.
- Experience integrating AI/ML or third-party platform capabilities into production applications with engineering rigor.
- Track record of delivering measurable product outcomes and translating ambiguous problems into shipped solutions.
- Ability to use generative AI tools and copilots responsibly, including LibreChat, Gemini, and Glean, with human oversight and human-in-the-loop practices.
Benefits
- Remote-first work arrangement with quarterly in-person working sessions called “surges.”
- Medical, dental, and vision benefits, plus potential equity and bonus eligibility.
- Annual base salary range of R$443.460–R$466.800 BRL.
- Candidates may submit a maximum of 3 applications within a 6-month period.
Tech Stack
Categories
About Coinbase
Coinbase builds a cryptocurrency platform for consumers, institutions, and developers to buy, sell, store, and use digital assets. Its products include the Coinbase app/exchange, Coinbase Prime for institutions, custody services, and developer APIs, and it earns primarily from transaction fees and subscriptions. Founded in 2012 and now remote-first, Coinbase is a public company (NASDAQ: COIN) serving major crypto markets in the U.S. and abroad.