2 hours ago
Base Salary
$183k - $279k/yr
Responsibilities
- Embed with internal functions to identify workflow bottlenecks and define measurable outcomes.
- Build and own end-to-end AI workflow products using skills, MCP integrations, subagents, scheduled and event-driven agents, and artifact applications.
- Rapidly prototype solutions, then harden them for dependable production use.
- Own production operations including evaluations, tracing, cost, latency, and failure-mode management.
- Extract reusable capabilities from function-specific products and contribute them to the Eddy AI platform with tests and documentation.
- Determine whether requests should be addressed through software, configuration, process changes, workarounds, or not at all.
- Design systems and workflows for protected health information within a HIPAA-operated environment.
Requirements
- At least 5 years of experience shipping production software end to end.
- Experience building and shipping LLM- or agent-powered products to real users.
- Ability to work across React interfaces, FastAPI services, and container images without handoffs.
- Strong understanding of tool use, agent loops, evaluations, context management, and cost and latency at scale.
- Ability to work autonomously with ambiguous scope, communicate precisely with nontechnical stakeholders, and make informed product tradeoffs.
- Experience as a forward deployed engineer, solutions engineer, internal platform engineer, founder, or experience with agent frameworks or developer platforms is preferred.
- Healthcare experience is not required, but candidates should be able to quickly develop mental models for exception-heavy domains.
Benefits
- Medical, dental, and vision insurance.
- HSA/FSA options and a 401(k) with a match for 2027.
- Carrot Fertility reimbursement.
- Paid parental, medical, and caregiver leave.
Tech Stack
Amazon DynamoDBApache KafkaAWSCloudflareDatadogFastAPIGitHub ActionsPostgreSQLPythonReactRedisSnowflakeTailwind CSSTypeScript
Categories
About Headway
Headway builds a software-enabled network that makes it easy for therapists to accept insurance and for patients to find in-network mental health care. Its platform handles credentialing, scheduling, claims, and payment reconciliation, matching patients to licensed providers and partnering with health plans to expand access. Founded in 2019 and headquartered in New York, the privately held company operates across the United States.