Coinbase

Staff Software Engineer, Customer Administration

Coinbase
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3 months ago
Remote, IndiaStaff+

Responsibilities

  • Architect and deliver foundational platform capabilities including MCP tool registries, AI orchestration layers, risk-based access automation, and contribution models for product teams.
  • Evolve Control Center into a headless, AI-agent-ready operations platform with secure MCP procedures, agentic guardrails, HITL orchestration, and evaluation frameworks.
  • Define architectural roadmaps, author technical design documents, lead design reviews, decompose initiatives into milestones, and mentor engineers.
  • Build and maintain reliable, secure, distributed backend services while owning SLO definitions, observability, incident response, and operational readiness.
  • Collaborate with EAA, Product Engineering, and Security Engineering teams to deliver shared platform primitives and eliminate duplicated infrastructure.

Requirements

  • 8+ years of hands-on software engineering experience architecting and delivering large-scale, high-traffic distributed systems in production.
  • Deep proficiency in backend service design, API development using gRPC, MCP, and GraphQL, and scalable microservices architectures.
  • Ability to independently lead ambiguous, high-impact technical initiatives from concept through production and set engineering standards across teams.
  • Experience with AWS, Kubernetes, Terraform, BuildKite or CircleCI, Kafka or MQ, Redis or Memcached, and SQL and/or NoSQL databases.
  • Experience building secure, compliant internal tools or platforms with access management, audit logging, data governance, and security controls.
  • Experience building or integrating agentic AI systems, including MCP servers, LLM orchestration layers, RAG pipelines, HITL workflows, or evaluation and guardrail frameworks.
  • Proficiency in Go as a primary backend language and willingness to work with Python.
  • Ability to use generative AI responsibly while maintaining human oversight and improving workflow efficiency, cost, and quality.

Benefits

  • Remote-first work arrangement with quarterly in-person working sessions (“surges”).
  • Medical, dental, and vision benefits.
  • Potential equity and bonus eligibility, excluded from the stated base salary.
  • Candidates may submit a maximum of three applications within a six-month period.

Tech Stack

Apache KafkaAWSBuildkiteCircleCIGoGraphQLgRPCKubernetesPythonRedisSQLTerraform
Coinbase

About Coinbase

5,001-10,000 employees

Coinbase builds a cryptocurrency platform for consumers, institutions, and developers to buy, sell, store, and use digital assets. Its products include the Coinbase app/exchange, Coinbase Prime for institutions, custody services, and developer APIs, and it earns primarily from transaction fees and subscriptions. Founded in 2012 and now remote-first, Coinbase is a public company (NASDAQ: COIN) serving major crypto markets in the U.S. and abroad.

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