Salesforce Technical Architect, AI and Agentforce
NeuraFlash, Part of Accenture3 hours ago
Remote, India +4 moreSenior
Responsibilities
- Own complete technical solution design for Agentforce agents, including topics, instructions, actions, automation, deployment methods, and supporting data structures.
- Design scalable and secure Salesforce Data 360 architectures, including DLOs, DMOs, identity resolution, data ingestion, real-time activation, retrievers, and search indexes.
- Define integrations between Salesforce and third-party systems and guide solutions from initial design through development, testing, and deployment.
- Provide technical leadership through design reviews, code reviews, mentoring, and development standards for Apex, Lightning Web Components, and Agentforce.
- Define agent testing, evaluation, guardrails, and Einstein Trust Layer approaches.
- Collaborate directly with customers and cross-functional delivery teams to translate business needs into solutions.
- Track new capabilities across Salesforce, Anthropic Claude, AWS, GCP, and other platforms and contribute reusable delivery assets.
- Maintain applicable Salesforce certifications and represent NeuraFlash and Accenture in the Salesforce community.
Requirements
- 6+ years of experience in application and software development.
- 4+ years of experience with Salesforce in a development or technical architecture role.
- Bachelor's or Master's degree in Computer Science or a related field.
- Proficiency in Apex and JavaScript, with exposure to Python, Java, or C#.
- Experience with Salesforce Flows, Lightning Web Components, or Visualforce.
- Experience developing Agentforce agents, workflows, and automations and designing Salesforce Data 360 solutions.
- Experience designing Salesforce integrations with third-party systems through REST APIs.
- Understanding of front-end web development technologies including HTML and CSS.
- Experience with source control and branching or pull request strategies, plus familiarity with CI/CD solutions and DevOps principles.
- Strong communication skills for explaining complex technical concepts to developers and customer executives.
- Preferred qualifications include agentic or generative AI experience, Data 360 grounding and RAG capabilities, Agentforce Agent Script, relevant Salesforce or Claude certifications, consulting or professional services delivery, additional Salesforce Clouds, Enhanced Chat, Omni-Channel, Amazon Connect, AWS or GCP architecture, AWS Lambda, and Claude Code.
Benefits
- Remote and in-person work options are available, including headquarters and regional hubs.
- Travel of up to 25% is expected for customer projects and company events.
- Flexible work practices support personal and family needs.
- The company provides collaborative town halls, company meetings, and team celebrations.
Tech Stack
Categories
Solutions Engineering
About NeuraFlash, Part of Accenture
NeuraFlash, part of Accenture, builds AI-powered customer engagement solutions and apps on Salesforce and AWS for enterprises, including contact centers and sales/service automation. The company provides consulting, implementations, and ISV products around Agentforce, Amazon Connect, Service/Revenue Cloud, CPQ, and Field Service. Founded in 2016 and headquartered in Burlington, Massachusetts, it operates as an Accenture-owned specialist focused on conversational AI, analytics, and workflow automation.