NeuraFlash, Part of Accenture

Associate QA Consultant responsible for testing Amazon Connect contact center, IVR, Salesforce Service Cloud Voice, APIs, and AI-powered customer experiences. The role offers hands-on exposure to functional, integration, automation, and performance testing in a remote-friendly consulting environment.

Senior QA Consultant responsible for testing complex Amazon Connect and cloud contact center implementations across IVR, telephony, APIs, Salesforce integrations, chat, and conversational AI. The role combines hands-on quality engineering, test coordination, automation support, and release-readiness leadership in a consulting environment.

The Sr. AWS Developer delivers enterprise-scale contact center solutions using AWS, Amazon Connect, Salesforce Service Cloud Voice, and hands-on programming. The role combines solution implementation, technical leadership, customer advisory support, and development-team leadership.

Build and implement enterprise AWS-powered contact center solutions using Amazon Connect, Salesforce Service Cloud Voice, and hands-on programming. This senior role combines technical delivery, solution design, development leadership, customer advisory support, and end-user enablement.

Lead customer-facing architecture and delivery of Amazon Connect and Salesforce contact center solutions, helping enterprise customers turn business needs into successful cloud deployments. The role combines discovery, ROI development, technical design, stakeholder leadership, and customer enablement.

Lead Salesforce Sales Cloud implementations from discovery through launch, designing scalable solutions and guiding development teams for enterprise customers. This customer-facing architect role also supports pre-sales, mentors junior talent, and partners with AI specialists on innovative solutions.

Lead Salesforce Sales Cloud implementations from discovery through launch, owning solution architecture and guiding development teams to deliver scalable customer solutions. This client-facing role also supports pre-sales, mentors Salesforce talent, and partners with AI specialists on innovative implementations.

Lead the growth of a contact center transformation practice focused on Amazon Connect, guiding teams and customers through cloud modernization, migrations, and scalable solution delivery. This customer-facing leadership role combines technical architecture, consulting, team development, and practice growth.