ServiceNow Developer
DXC Technology15 hours ago
Noida, IndiaSenior
Responsibilities
- Configure and develop ServiceNow applications, tables, forms, fields, scripts, policies, catalog items, workflows, and platform components.
- Design and implement Flow Designer solutions, Playbooks, Integration Hub spokes, APIs, data models, roles, and ACLs.
- Build and support API integrations, authentication patterns, data imports, transform maps, and validation controls.
- Write, review, troubleshoot, and maintain secure JavaScript and Glide-based code.
- Own complex stories or workstreams from estimation and technical design through build, review, testing, deployment, and post-release validation.
- Perform impact analysis, peer reviews, defect resolution, performance improvements, refactoring, and technical-debt reduction.
- Support application promotion, clones, patches, family upgrades, regression testing, releases, production incidents, and post-deployment validation.
- Maintain technical documentation and follow development standards, security guidance, source-control practices, and governance processes.
- Guide developers on reusable patterns, maintainability, upgradeability, and platform standards.
Requirements
- 6–9 years of relevant experience is expected.
- Hands-on ServiceNow design, configuration, development, testing, and implementation experience.
- Experience with Customer Service Management and/or Financial Services Operations for senior positions; less-experienced candidates may have Workflow Micro-Cert certification in Flow Designer.
- Strong JavaScript and Glide scripting skills and knowledge of ServiceNow platform architecture and development practices.
- Experience with workflows, Flow Designer, forms, catalog items, business rules, client scripts, UI policies, data imports, and transform maps.
- Experience with API integrations and Integration Hub.
- Understanding of roles, ACLs, secure development, performance, maintainability, and platform governance.
- Strong troubleshooting, impact analysis, documentation, collaboration, and English communication skills.
- CSA certification is expected; CSM and CIS certifications are preferred when relevant.
- Preferred experience includes UI Builder, Service Portal, Workspaces, React, Angular, modern front-end development, multi-instance or multi-tenant environments, and ServiceNow modernization.
- Experience with insurance or financial-services workflows is preferred, including claims, policy servicing, billing, compliance, case management, and process orchestration.
- A relevant bachelor's or master's degree is preferred.
Benefits
- Work model prioritizes in-person collaboration while offering flexibility for wellbeing, productivity, individual work styles, and life circumstances.
- Inclusive work environment focused on strong connections, community, and employee belonging.
Tech Stack
Categories
About DXC Technology
DXC Technology is a public IT services and consulting company that runs and modernizes mission-critical systems for large enterprises and governments. It provides managed services, cloud migration and operations, cybersecurity, application development, and industry BPS, monetizing through long-term outsourcing and consulting engagements. Formed in 2017 from the merger of CSC and HPE Enterprise Services, DXC is headquartered in Ashburn, Virginia and trades on the NYSE as DXC.