Application Engineer 3
Black Duck Software, Inc.2 months ago
Tokyo, JapanSenior
Responsibilities
- Assist with deployment and configuration of Black Duck solutions in customer environments.
- Support implementation projects under the guidance of senior consultants and project leads.
- Help customers integrate Black Duck products into their software development lifecycle and DevOps workflows.
- Gather and document customer requirements, troubleshoot technical issues, and provide implementation support.
- Conduct product demonstrations, workshops, and knowledge-transfer sessions.
- Build customer relationships and provide recommendations to improve adoption and operational efficiency.
- Support customer onboarding and post-implementation activities.
- Collaborate with Sales, Customer Success, Support, and Product teams.
- Provide technical feedback and maintain accurate project documentation and status updates.
Requirements
- At least 2 years of experience in software engineering, implementation consulting, technical support, or related technical roles.
- Understanding of software development methodologies and application lifecycle management.
- Experience with one or more of Java, C#, Python, JavaScript, or C/C++.
- Familiarity with Python, Bash, or PowerShell scripting.
- Basic understanding of application security concepts and secure development practices.
- Familiarity with CI/CD tools and development workflows.
- Strong analytical, troubleshooting, and problem-solving skills.
- Effective verbal and written communication skills in Japanese and English.
- Ability to work effectively in a customer-facing environment.
- Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.
- Preferred qualifications include enterprise software implementation, DevOps platforms, Git, application security testing, vulnerability management, software quality tools, SaaS applications, cloud technologies, consulting, professional services, technical support, or security-related training and certifications.
- Experience working with geographically distributed teams is preferred.
Benefits
- Opportunity to work with world-class customers and develop expertise in application security and cybersecurity.
- Collaboration with talented professionals in an inclusive environment.
- Tokyo, Japan location with travel of up to approximately 25%.
- Equal opportunity employer providing reasonable accommodations in accordance with applicable law.
Tech Stack
Categories
Solutions Engineering
About Black Duck Software, Inc.
Black Duck Software builds application security tools and services for engineering and security teams, including SAST, SCA, and DAST to find vulnerabilities and licensing/compliance risks in proprietary and open-source code. It offers enterprise software plus on-demand audits and M&A due diligence, delivered in the cloud or on premises. The company is privately held and headquartered in Burlington, Massachusetts.