OTA Quality Engineer
General Motors6 days ago
Warren, MI, USAMid Level
Responsibilities
- Own OTA quality, performance, triage, and programming activities across vehicle programs from early development through launch.
- Troubleshoot OTA issues from CTFs, fleets, development vehicles, plants, and customer vehicles using vehicle data acquisition and CGM/CAN log analysis.
- Lead or coordinate root-cause analysis and resolution across vehicle software, OTA engines, back-office services, connectivity, parts authoring, and 12V concerns.
- Partner with ECU, software integration, OTA deployment, Vehicle Update Services, quality, field service, and customer service teams to define requirements, test cases, verification plans, and issue resolution.
- Support OTA component testers, system and CVF benches, CTF fleets, development vehicles, vehicle automation, stress testing, and edge-case coverage.
- Execute OTA readiness plans, monitor VeSCoM campaign performance, prioritize strategic initiatives, and support cross-functional resolution of campaign issues.
- Improve OTA standard work, triage methods, dashboards, metrics, test methodologies, and closed-loop learning.
Requirements
- Bachelor’s degree in Mechanical Engineering, Computer Science, Electrical Engineering, Software Engineering, or a related field.
- At least 2 years of experience in software development, validation, quality, integration, triage, or software program management.
- Preferred: at least 2 years of automotive software development, validation, or software program management experience with direct OTA or vehicle-programming exposure.
- Experience or knowledge with embedded systems or vehicle architectures, technical logs, vehicle networking, and reflash concepts such as CAN, UDS, or DoIP.
- Preferred: hands-on understanding of end-to-end OTA update flows, vehicle controllers, cloud services, CGM, TCP, VCU, and back-office interactions.
- Preferred: experience with automation frameworks, stress testing, robustness verification, data and logging tools, dashboards, GSPAS, and VSMS-based dashboards.
- Preferred: experience with PRC/PRTS ownership, cross-functional OTA or ECU software triage, and teams such as OTA VSE, Vehicle Update Services, VESCOM Verification, or software integration.
- Strong troubleshooting, project management, organization, communication, mentoring, collaboration, judgment, and influence skills.
- Ability to travel 10–20% between Milford, Warren, and vehicle plants.
Benefits
- Hybrid work arrangement requiring three days per week at Milford, MI or Warren, MI.
- 10–20% travel between Milford, Warren, and vehicle plants.
- The position may be eligible for relocation benefits.
- GM provides benefits and Total Rewards resources from day one.
About General Motors
General Motors designs, manufactures, and sells cars, trucks, and electric vehicles for consumers and commercial fleets under brands including Chevrolet, GMC, Cadillac, and Buick. A public company on the NYSE headquartered in Detroit and founded in 1908, it operates globally and is developing EVs on its Ultium battery platform. Revenue comes from vehicle and parts sales, connected services such as OnStar, and financing through GM Financial.