Level AI

Senior Site Reliability Engineer (Noida, BLR, India)

Level AI
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over 3 years ago
Bengaluru, IndiaSenior

Responsibilities

  • Reduce Kubernetes overprovisioning, drive right-sizing programs, and maintain infrastructure cost telemetry.
  • Run GPU throughput optimization experiments on on-premise GPU clusters in partnership with AI service owners.
  • Build tooling, dashboards, and processes that enable backend teams to manage their own cost and reliability budgets.
  • Ensure new and offline system flows are properly instrumented for cost-at-scale and reliability.
  • Contribute to defined platform-security workstreams and platform-security changes.
  • Operate across backend engineering, infrastructure operations, and FinOps in hands-on hybrid environments.

Requirements

  • 4–5 years of hands-on systems experience.
  • Production experience with Python and Go or Rust, including end-to-end service ownership and the ability to reason about backend code across teams.
  • Kubernetes-at-scale expertise, including scheduler behavior, resource requests and limits, HPA, VPA, node pool design, and cost-aware autoscaling with Cast AI, Karpenter, or equivalent.
  • Fluency with GCP and Terraform, plus experience with CI/CD and hybrid environments containing on-premise GPU clusters.
  • Understanding of throughput profiling, batching, KV-cache behavior, inference-server tuning, and GPU-utilization metrics.
  • Experience with metrics, traces, logs, SLOs, and disciplined reliability instrumentation.
  • Demonstrated ability to translate infrastructure choices into measurable cost outcomes.
  • Ability to take on platform-security workstreams without constant handoff to a DevOps team.
Level AI

About Level AI

201-500 employees

Level AI builds a conversational intelligence platform for enterprise contact centers, combining speech AI, NLP, and retrieval to analyze customer interactions and drive QA, coaching, automation, and analytics. It sells its software to large customer service and sales teams, typically via subscription. Founded in 2018 and headquartered in Mountain View, the company is Series C–funded, with customers such as Wayfair, Smartsheet, Chime, Gusto, and Swiss Re.

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