Level AI

Principal Software Engineer owning the architecture and scale-up of backend, messaging, ML platform, GPU, and inference infrastructure for Level AI’s enterprise conversational intelligence systems. This role sets technical direction across teams while improving reliability, latency, utilization, and cost.

Join Level AI as a Senior Full Stack Engineer building real-time, AI-assisted contact-center products from frontend interfaces to scalable backend services. You’ll own end-to-end features, reusable UI components, APIs, and cloud integrations.

Build backend products and features that power Level AI’s AI-native contact center platform and serve millions of customers. You’ll design scalable systems, APIs, and architectures while collaborating closely with engineering teams.

Build and deploy LLM-powered agents, RAG pipelines, and production ML/NLP systems for internal tools and customer-facing products. This role combines applied AI product development with model optimization, evaluation, and scalable deployment.

Build scalable backend and analytical data platforms that power customer-facing dashboards and reliable data insights. This role combines backend architecture with data warehousing, pipeline management, and real-time data integration.

Build and optimize production-grade NLP and LLM systems that power Level AI’s contact-center intelligence platform. You’ll work on agentic applications, model evaluation, scalable pipelines, and continual learning.

Build scalable backend systems and agent orchestration frameworks that bring AI-powered customer experience agents into production at enterprise scale. This senior role combines distributed systems, real-time processing, and LLM-powered applications in a hybrid Noida environment.

Level AI is seeking a Senior Backend Engineer to build scalable AI-driven enterprise applications and customer-facing product features. The role centers on Python and Django backend development, database design, APIs, and distributed systems.