5 months ago
Bengaluru, IndiaMid Level / Senior
Responsibilities
- Own end-to-end development of features and tools for Agent Assist workflows.
- Build web interfaces for real-time, customer-facing AI products.
- Convert designs and wireframes into production-ready full-stack code.
- Develop features using React and backend services such as Django and NestJS.
- Build reusable components and shared frontend libraries.
- Design and implement scalable APIs and service integrations.
- Integrate cloud services and event-driven pipelines to support real-time assistance.
Requirements
- B.E., B.Tech., M.E., or M.Tech. from a Tier-1 engineering institute, with relevant experience at a top technology company.
- 3–5 years of full-stack development experience and at least 2 years of web application development experience.
- Strong proficiency in JavaScript/TypeScript, HTML, and CSS.
- Solid understanding of React and its ecosystem.
- Experience with backend frameworks such as Django, Node.js, or NestJS.
- Experience with relational databases such as PostgreSQL or MySQL.
- Experience with MongoDB or other NoSQL databases.
- Experience with Redis or similar caching systems.
- Strong product sense and ability to build reliable, user-focused enterprise applications.
- Preferred experience with GraphQL, Docker, Kubernetes, GCP services, Snowflake or other data warehouses, WebSockets, real-time features, multi-tenant or SaaS architectures, and AI-enabled, agent-facing, or contact-center products.
Tech Stack
CSSDjangoDockerGoogle Cloud PlatformGraphQLHTMLJavaScriptKubernetesMongoDBMySQLNestJSNode.jsPostgreSQLPythonReactRedisReduxSnowflakeTypeScript
Categories
About Level AI
Level AI builds a conversational intelligence platform for enterprise contact centers, combining speech AI, NLP, and retrieval to analyze customer interactions and drive QA, coaching, automation, and analytics. It sells its software to large customer service and sales teams, typically via subscription. Founded in 2018 and headquartered in Mountain View, the company is Series C–funded, with customers such as Wayfair, Smartsheet, Chime, Gusto, and Swiss Re.