4 days ago
Garching bei München, GermanySenior / Staff+
Responsibilities
- Build monitoring, alerting, and tracing infrastructure for deployed AI agents and applications, including model behavior, agent orchestration health, and business-level SLA metrics.
- Develop CI/CD pipelines for production AI solutions across customer and SAP-managed BAIP environments, including safe updates, patches, and rollbacks.
- Design automation to provision, configure, and maintain production environments at scale across customer and partner-operated landscapes.
- Create reliability engineering practices including SLI/SLO frameworks, error budgets, incident response tooling, and post-mortem processes.
- Build automated security and governance capabilities for compliance checks, access management, and data boundary enforcement.
- Mentor engineers, define platform standards, shape tooling strategy, and collaborate globally with internal teams, FDE squads, partners, and BAIP platform teams.
Requirements
- Experience building and operating production platforms, CI/CD pipelines, observability stacks, and infrastructure automation.
- Deep expertise in cloud-native architectures, distributed systems, and reliability engineering.
- Experience operating production systems with strong security posture and compliance requirements.
- Understanding of production operations for AI-native solutions, including agentic systems or LLM-based applications; experience with agentic systems, LLM applications, or AI-enabled platform operations is advantageous.
- Ability to work across organizational boundaries and establish standards used by other engineering teams.
- Experience building platform capabilities that other teams depend on and operating systems at enterprise scale.
- Skills associated with the role include cloud architecture, observability, AI governance operations, agentic orchestration, scalability, complex problem solving, collaboration, and effective communication.
Benefits
- Learning and development opportunities.
- Flexible working models and an inclusive workplace culture.
- Health and well-being support.
- Accessibility accommodations are available for applicants who need assistance.
Categories
DevOpsSite Reliability
About SAP
SAP builds enterprise application software and cloud services for finance, procurement, supply chain, human resources, and analytics, sold through subscriptions, licenses, and support. Its portfolio includes SAP S/4HANA, SAP Business Technology Platform, SAP Ariba, and SAP SuccessFactors. Founded in 1972 and headquartered in Walldorf, Germany, SAP is a public company listed on the NYSE and Frankfurt (ETR) and serves enterprises and public-sector organizations worldwide.