Senior Consulting Engineer - Singapore
ClickHouse4 months ago
Responsibilities
- Serve on customer projects involving design, architecture, integration, implementation, documentation, research, benchmarking, performance and functional testing, reference architectures, sizing, migration, development, and tooling.
- Provide consultative support to strategic users, customers, and prospects for implementation, onboarding, production launches, and proofs of concept.
- Deliver architectural, technical, and migration assistance through hands-on tasks.
- Handle L1 to L3 support cases and customer communications when not assigned to larger projects.
- Partner with Product Management, Engineering, and Sales on product roadmaps and account plans.
- Create and support public and internal documentation, knowledge-base articles, ClickHouse Learning content, reference architectures, blogs, and benchmark results.
- Assist with hiring and mentoring new team members.
- Participate in global support scheduling and on-call coverage to provide 24x7 support.
Requirements
- At least 5 years of experience in Professional Services, Support, Technical Accounts Management, Engineering/SRE, and/or Project Management roles.
- At least 5 years of relevant industry experience implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems.
- Technical breadth and depth in database management systems, OLAP, cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, system or network administration, and big data.
- Experience leading and shipping large-scope technical projects in collaboration with multiple experienced engineers.
- Expertise with a public cloud provider such as AWS, GCP, or Azure and its infrastructure-as-a-service offerings, such as EC2.
- Experience with ClickHouse is a bonus.
- Experience with open-source technologies as a user, community member, or contributor is a bonus.
- Experience with Azure, GCP, or AWS is a bonus.
- Experience with data pipelines such as Kafka, Kinesis, Spark, or RabbitMQ is a bonus.
- Strong communication skills and ability to collaborate in a customer-facing role with Support Services, Engineering, and Sales teams.
Benefits
- Flexible, remote-friendly work environment in a globally distributed company operating across more than 20 countries.
- Employer healthcare contributions.
- Company stock options.
- Flexible time off in the US and generous time-off entitlement in other countries.
- $500 home office setup benefit for remote employees.
- Opportunities to participate in company-wide global offsites.
- Up to 35% estimated onsite regional travel and availability for 24x7 global support scheduling and on-call needs.
Tech Stack
Categories
Solutions Engineering
About ClickHouse
ClickHouse is a fast, open-source columnar database built for real-time data processing and analytics at scale. ClickHouse Cloud delivers the query speed and concurrency that applications demanding instant insight from large volumes of data require. As AI agents become more embedded in software, generating higher query volumes at tighter latency, ClickHouse provides a high-throughput, low-latency engine purpose-built for that workload.