18 hours ago
Hyderābād, IndiaSenior / Staff+
Responsibilities
- Establish application handover processes and readiness criteria covering ownership, architecture, dependencies, monitoring, access, security findings, runbooks, recovery, risks, and formal acceptance.
- Maintain service catalogs and operating profiles documenting application criticality, ownership, dependencies, support requirements, backup coverage, recovery objectives, and escalation paths.
- Define operating responsibilities, decision rights, support boundaries, service indicators, SLAs, severity definitions, recovery expectations, and escalation paths across technical and business stakeholders.
- Lead business-continuity and disaster-recovery planning, including business-impact analysis, dependency mapping, recovery procedures, technical recovery tests, and remediation tracking.
- Establish security-review and audit-readiness processes covering evidence, control assessments, access reviews, vulnerability remediation, and audit findings.
- Operate and improve secure, reliable, scalable, and cost-effective application infrastructure on AWS.
- Build and maintain infrastructure as code, delivery pipelines, and automation that reduces repetitive operational work.
- Improve observability through metrics, logs, traces, dashboards, alerts, and service-health reporting.
- Participate in on-call and incident response, including diagnosis, mitigation, recovery, communication, escalation, and post-incident reviews.
- Improve availability, performance, capacity, resilience, backup and recovery, patching, infrastructure lifecycle management, and security posture.
- Partner with application teams on architecture, production readiness, deployment safety, application resilience, and operational quality.
Requirements
- Bachelor's or master's degree in Computer Science, Engineering, Information Systems, or a related field.
- 5-8 years of relevant experience.
- Strong AWS infrastructure expertise, including networking, identity and access management, security, monitoring, backup, and resilience patterns.
- Depth with IAM, VPC, PrivateLink, S3, EC2, KMS, CloudWatch, CloudTrail, Secrets Manager, and STS; working knowledge of EKS, Lambda, Glue, EMR, and RDS is preferred.
- Experience operating business-critical production services on AWS and hands-on experience in Site Reliability Engineering, Platform Engineering, Cloud Operations, or Infrastructure Engineering.
- Practical experience with infrastructure as code, CI/CD, operational automation, monitoring, observability, and incident response.
- Experience establishing or improving service handovers, support models, operational ownership, service levels, business continuity, disaster recovery, or security-control processes.
- Understanding of security controls, audit evidence, access governance, vulnerability management, risk acceptance, and segregation of duties.
- Ability to create practical operating arrangements across technical, business, security, and leadership stakeholders without relying on direct authority.
- Strong facilitation, negotiation, documentation, stakeholder-management, analytical, and problem-solving skills.
- Experience working in Agile delivery environments and using planning and delivery tools such as Jira or Jira Align.
- Preferred experience includes regulated or audit-intensive environments, application portfolios with varied support requirements, AWS Well-Architected, ITIL, containers, orchestration platforms, and relevant AWS, SRE, IT service-management, security, risk, or business-continuity certifications.
- Preferred container and orchestration experience includes Docker, Amazon ECS, Amazon EKS, or Kubernetes.
- Relevant preferred certifications include AWS Certified Solutions Architect, AWS Certified Security - Specialty, and SAFe Agilist or another SAFe certification.
Benefits
- Amgen offers competitive and comprehensive Total Rewards Plans aligned with local industry standards.
- The position is full time.
- The company emphasizes professional growth, personal well-being, a collaborative culture, and comprehensive benefits.
Tech Stack
Categories
DevOpsSite Reliability
About Amgen
Amgen is a public biotechnology company that discovers, develops, manufactures, and sells biologic and biosimilar therapeutics for patients with serious diseases. Its portfolio and pipeline span oncology, cardiovascular disease, osteoporosis, inflammation, and rare diseases, marketed globally through direct sales and partnerships. Founded in 1980 and headquartered in Thousand Oaks, California (NASDAQ: AMGN), Amgen is a component of the Dow Jones Industrial Average and completed the acquisition of Horizon Therapeutics in 2023.