Technical Lead - Site Reliability Engineering
London Stock Exchange Group3 months ago
Raleigh, NC, USAStaff+
Responsibilities
- Establish SRE foundations for new projects, including environments, monitoring, alerting, and operational readiness.
- Define and implement observability standards covering metrics, logs, traces, and SLIs/SLOs.
- Design monitoring and alerting solutions and drive reliability improvements through incident reduction, performance tuning, and resilient patterns.
- Collaborate with Architecture, Engineering, Security, and Platform teams on reliable, scalable, secure system design and delivery.
- Support project-to-BAU SRE handovers through documentation, readiness checks, and operational practices.
- Drive cloud cost optimization and efficiency initiatives using data-driven analysis.
- Mentor engineers, shape engineering standards, and promote continuous learning.
- Support major incidents and critical issues when required.
Requirements
- Bachelor’s degree in Computer Science or a related field.
- 10+ years of hands-on technical experience in SRE, Platform Engineering, Infrastructure, or related roles.
- Strong experience with Azure, including AKS, Azure Container Apps, Virtual Machines, VNet, and Azure managed services.
- Hands-on experience with Kubernetes and containerized platforms and a strong background in Linux system administration.
- Experience designing and operating observability platforms for monitoring, logging, and alerting.
- Hands-on Datadog experience covering metrics, logs, APM, and alerting.
- Strong understanding of SRE principles, including SLOs, error budgets, incident management, and reliability engineering.
- Experience collaborating with architecture and engineering teams on system design and delivery.
- Understanding of cloud security principles and experience working with security teams.
- Experience with cloud cost optimization strategies and tooling.
- Experience integrating AI with observability stacks such as Prometheus, Grafana, ELK, and OpenTelemetry for proactive issue detection.
- Preferred qualifications include AWS experience, multi-cloud or hybrid environment support, Infrastructure as Code with Terraform or CloudFormation, experience in large-scale or regulated environments, and knowledge of vector databases, RAG architectures, generative AI, and LLM platforms such as Claude and Amazon Bedrock.
- Strong technical authority, communication, collaboration, problem-solving, and incident leadership skills.
Benefits
- Healthcare, retirement planning, paid volunteering days, and wellbeing initiatives.
- Collaborative and creative culture with opportunities to contribute ideas and professional development.
- Equal opportunity employer with reasonable accommodations for religious practices, mental health needs, and physical disabilities.
- Global working environment across LSEG’s 25,000 colleagues in 65 countries.
About London Stock Exchange Group
London Stock Exchange Group (LSEG) provides market infrastructure, financial data, and analytics to banks, asset managers, and corporations. Its businesses span capital markets (London Stock Exchange), post-trade clearing (LCH), and information services including FTSE Russell indices and the Refinitiv data platform, funded by transaction fees, subscriptions, and licensing. Headquartered in London and publicly listed on the LSE, the group serves global customers seeking trading, clearing, benchmarks, and enterprise data solutions.