Principal Site Reliability Engineer
Hitachi, Ltd.4 days ago
Atlanta, GA, USA +3 moreStaff+
Responsibilities
- Lead Cloud Maturity Assessments across products deployed on AWS and Azure, including scoring, gap analysis, dashboards, and remediation backlogs.
- Define reliability standards for observability, service health, alerting, runbooks, SLAs, and scalable cloud operations.
- Facilitate cloud provider and internal operational readiness reviews and coordinate follow-on day-two improvements.
- Implement SRE practices including SLIs, SLOs, error budgets, capacity planning, performance considerations, and toil-reduction automation.
- Lead post-incident reviews and reliability initiatives to improve uptime, resilience, and operational consistency.
- Collaborate with Product Development, Architecture, DevOps, PMO, SecOps, Quality, Security, Customer Experience, and cloud infrastructure teams.
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
- 10+ years of experience in Cloud Operations, Site Reliability Engineering, or Infrastructure Administration.
- Experience with SRE, Production Operations, Platform Engineering, or DevOps supporting SaaS systems.
- Hands-on experience with AWS and/or Azure production workloads, including networking, IAM, monitoring, logging, scaling, and disaster recovery or backup patterns.
- Strong knowledge of observability, including metrics, logs, traces, alerting strategy, and incident response operations.
- Ability to translate operational gaps into prioritized backlogs and drive improvements through partner teams.
- Understanding of cloud-native architectures, distributed systems, and virtualized environments.
- Proficiency with scripting or automation languages such as Python, Bash, Ansible, or PowerShell.
- Strong communication and cross-functional collaboration skills, including the ability to work with global teams across time zones.
- Preferred experience with structured operational readiness reviews, CloudWatch, Azure Monitor, Log Analytics, SLOs, error budgets, toil reduction, cybersecurity practices, cloud compliance frameworks, and vulnerability management.
Benefits
- Full-time, on-site role in Raleigh, North Carolina; the posting states Remote: No.
About Hitachi, Ltd.
Hitachi, Ltd. builds industrial, energy, rail, and digital systems for governments and enterprises, combining operational technology with IT, cloud, and data infrastructure services. Its portfolio spans power grids, factory automation, data centers, rail systems, and consulting delivered through units such as Hitachi Vantara, Hitachi Rail, and Hitachi Energy. Founded in 1910 and headquartered in Tokyo, it is listed on the Tokyo Stock Exchange and operates globally across critical infrastructure markets.