Amazon

Sr. Software Development Engineer, Customer Relationship Management

Amazon
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22 days ago

Base Salary

$168k - $227k/yr

Responsibilities

  • Architect and lead scalable, resilient, and low-latency systems for customer and household intelligence.
  • Build and evolve real-time and batch data pipelines, data services, AI/ML infrastructure, and MLOps frameworks.
  • Design and implement AI workflows for reasoning, recommendations, and contextual decision-making.
  • Write maintainable software and drive engineering standards across the organization.
  • Own architecture, design, implementation, testing, deployment, and operations across the software lifecycle.
  • Collaborate with scientists, product managers, and partner teams to launch new capabilities.
  • Mentor engineers and influence long-term technical and architectural direction.
  • Develop targeting and customer engagement optimization services using real-time data, machine learning, and scalable infrastructure.

Requirements

  • 5+ years of non-internship professional software development experience.
  • 5+ years of programming experience with at least one software programming language.
  • 5+ years of experience leading the design or architecture of new and existing systems, including design patterns, reliability, and scaling.
  • Experience mentoring engineers, serving as a tech lead, or leading an engineering team.
  • Preferred: 5+ years of full software development lifecycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations.
  • Preferred: bachelor's degree in computer science or equivalent.

Benefits

  • Comprehensive medical, dental, vision, prescription, life, AD&D, employee assistance, and mental health benefits.
  • 401(k) matching, paid time off, and parental leave.
  • Flexible Spending Accounts and adoption and surrogacy reimbursement coverage.
  • Sign-on payments and restricted stock units may be included in the Amazon package.
  • The role is described as hybrid and is based in Seattle, Washington.

Tech Stack

Amazon

About Amazon

10,000+ employees

Amazon builds and operates a global e-commerce marketplace, logistics network, and consumer devices, and provides cloud computing via AWS for businesses and developers. The company earns revenue from online retail, third‑party seller services, subscriptions like Prime, advertising, and AWS usage. Founded in 1994 and headquartered in Seattle, it is publicly traded on NASDAQ (AMZN) and serves customers in dozens of countries.

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