Software Engineer, Professional Senior (Android + NFC/RFID +AI )
Zebra Technologies2 months ago
Mississauga, CanadaSenior
Base Salary
$91k - $136k/yr
Responsibilities
- Provide engineering sustenance and technical support for Zebra Android mobile computing products, including Android Framework/BSP.
- Diagnose, triage, and resolve complex Android system-level software issues through log analysis and Android AOSP source-code debugging.
- Troubleshoot the NFC stack, Host Card Emulation, secure elements, and custom RFID hardware abstraction layers.
- Develop and integrate AI-driven tools to automate diagnostics, streamline support workflows, and improve support efficiency.
- Collaborate with customers to understand data-capture use cases and provide effective technical solutions.
- Partner with software engineering, hardware/firmware teams, and product management to resolve issues and improve products.
- Create technical documentation, knowledge-base articles, and training materials.
- Mentor and assist other support engineers and share data-capture expertise.
Requirements
- Bachelor’s degree in Computer Science, Software Engineering, or a related discipline is required; an advanced degree is a plus.
- At least 5 years of relevant software engineering experience, including significant customer-facing or support experience.
- Exceptional hands-on experience navigating, modifying, and debugging Android AOSP source code.
- Proficiency in applied AI and the ability to build and integrate AI-based workflow-automation tools.
- Strong programming skills in Java, C, C++, and Python.
- Knowledge of NFC and RFID technologies, relevant protocols, and secure hardware integration is an advantage.
- Strong Android triage, debugging, root-cause analysis, problem-solving, customer communication, collaboration, and prioritization skills.
- Familiarity with Git, Gerrit, and CI/CD pipelines.
- Experience developing Linux device drivers is an advantage.
Benefits
- Hybrid work arrangement with up to 15% travel.
- Performance-based annual cash incentive with a target equal to 10% of base pay.
- Healthcare, wellness programs, inclusion networks, and continued learning and development offerings.
- Community service days, insurance programs, parental leave, employee assistance program, and paid time off, depending on country of employment.
About Zebra Technologies
Zebra Technologies builds barcode and card printers, handheld mobile computers, barcode scanners, RFID readers, real-time location systems, and device-management software for frontline operations in retail, manufacturing, transportation, logistics, and healthcare. It sells hardware, supplies, and software with lifecycle services through a global partner network. Founded in 1969 and headquartered in Lincolnshire, Illinois, Zebra is a public company traded on NASDAQ (ZBRA).