2 days ago
Sydney, AustraliaEntry Level
Responsibilities
- Lead customer discovery, envisioning sessions, demonstrations, workshops, and proof-of-concept activities for Copilot and AI agents.
- Translate business priorities into secure and scalable solution designs using Microsoft 365 Copilot, Copilot Studio, connectors, actions, grounding, and orchestration patterns.
- Build demonstrations, agent prototypes, and technical proof points tailored to customer needs.
- Advise on data readiness, security, compliance, responsible AI, agent governance, lifecycle management, and adoption.
- Partner with specialists, customer success, FastTrack, engineering teams, and delivery partners to remove blockers and progress technical decisions.
- Connect technical work to outcomes such as productivity, employee experience, process improvement, risk reduction, and time to value.
- Document decisions, risks, success criteria, next steps, and opportunity milestones.
- Share reusable demonstrations and agent patterns and contribute to the Solution Engineering community.
Requirements
- Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Information Systems, or a related field, or equivalent practical experience.
- 1–3 years of experience in technical pre-sales, solution consulting, technology delivery, cloud consulting, business applications, automation, or a related customer-facing technical role.
- Foundational technical knowledge across Microsoft 365, cloud platforms, identity, security, data, integration, or low-code development.
- Experience explaining technical concepts to technical and non-technical audiences through presentations, demonstrations, or workshops.
- Ability to learn quickly, work across teams, manage competing priorities, and follow through on commitments.
- Preferred experience includes Microsoft 365 Copilot, Copilot Studio, Power Platform, Azure AI, Microsoft Foundry, Microsoft Graph, Dataverse, agent and automation technologies, and prototype or integration development.
- Preferred knowledge includes prompt design, agent grounding, connectors and actions, orchestration, testing, evaluation, responsible AI, enterprise security, compliance, data governance, adoption, or change management.
- Relevant Microsoft fundamentals, Power Platform, Copilot, or Azure certifications are valued but not mandatory.
Tech Stack
Categories
Solutions Engineering
About Microsoft
Microsoft develops operating systems, productivity software, cloud services, developer tools, and consumer devices for individuals, enterprises, and governments. Its main products include Windows, Microsoft 365, Azure, Visual Studio/GitHub, Xbox, and LinkedIn; revenue comes from software subscriptions and licenses, cloud consumption, hardware sales, and advertising. Founded in 1975 and headquartered in Redmond, Washington, Microsoft is a public company traded on Nasdaq.