
Operational Resiliency Engineer
NinjaTrader4 days ago
Chicago, IL, USAMid Level
Base Salary
$100k - $150k/yr
Responsibilities
- Acknowledge and triage incidents, apply runbooks, and restore services quickly and consistently.
- Design and implement metrics, monitors, logging, and observability integrations for distributed applications.
- Develop and maintain runbooks, technical documentation, and DAG dependency definitions for FCM processes.
- Establish SLA, SLO, and SLI targets for critical processes.
- Manage Kafka and IBM MQ event platform systems supporting connectivity with external partners.
- Provide operational feedback to engineering teams to improve process resiliency and robustness.
- Use AI tooling to identify gaps in monitoring, analysis, documentation, and other operational areas.
Requirements
- Bachelor’s or master’s degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.
- At least 2 years of experience working with distributed systems in a production environment.
- Comfort using AI tooling to improve workflows and surface operational insights.
- Strong understanding of security best practices for backend services.
- Excellent verbal communication skills and a collaborative, team-oriented approach.
- Preferred qualifications include familiarity with finance back-office systems and trading concepts, multi-tenant SaaS architectures, and regulated fintech, trading, or brokerage environments.
Benefits
- Salary range of $100,000.00-$150,000.00 USD plus a 10% annual target bonus.
- 401(k) plan through ADP with a company match of up to 3.5% of employee contributions.
- 18 days of annual paid time off, seven paid holidays, five conditional holidays, and one service day.
- Paid parental bonding leave; health, vision, dental, life, and disability insurance, with life and disability coverage paid 100% by NinjaTrader.
- Chicago-based hybrid schedule with in-office work Tuesday through Thursday and remote work Monday and Friday, plus 20 flex remote days and five office-optional weeks annually.
- The role is not open to remote candidates outside the Chicago-based hybrid arrangement.
Tech Stack
Categories
Site Reliability