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Yext

Associate Platform Consultant

Yext
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about 3 hours ago
Hyderābād, IndiaMid Level
H1B Sponsor

Responsibilities

  • Facilitate and manage the completion of implementations and enhancement requests for client accounts.
  • Work directly with customers to identify goals and requirements for projects.
  • Configure the Yext environment to meet customer requirements.
  • Manage and prioritize multiple client configuration or data management requests.
  • Interpret client requests and communicate them to internal teams effectively.
  • Create business requirements documents outlining client rules and customizations.
  • Document client business rules and ensure accurate platform configuration.
  • Collaborate with the account team to exceed client expectations.
  • Analyze and import customer data, ensuring quality assurance.
  • Test new features and workflows for client configurations.
  • Contribute to internal resources and process improvements.
  • Provide SEO and data modeling guidance to drive customer ROI.

Requirements

  • High school diploma, GED, or equivalent.
  • 2-4 years of experience in Software Implementation or similar client-facing roles.
  • Strong written and verbal communication skills in English.
  • Proficient in data analysis and manipulation with Excel or equivalent.
  • Effective interpersonal skills and ability to communicate complex problems.
  • Attention to detail and organized, process-driven mindset.
  • Strong work ethic and ability to thrive in a fast-paced environment.
  • Determination and perseverance in facing challenges.
  • Ability to work well in a cross-functional team environment.
  • Interest in technology and self-directed with excellent time management skills.

Benefits

  • Performance-based compensation with bonus structure and stock options.
  • Comprehensive leave package including PTO, parental leave, and sick leave.
  • Health and wellness offerings including medical insurance with extensive coverage.
  • Relocation assistance and allowance for eligible candidates.
  • World-class office amenities including gaming rooms and breakout areas.

Tech Stack

Categories

AI & MLData ScienceTesting