about 3 hours ago
Hyderābād, IndiaMid Level
H1B Sponsor
Responsibilities
- Facilitate and manage the completion of implementations and enhancement requests for client accounts.
- Work directly with customers to identify goals and requirements for projects.
- Configure the Yext environment to meet customer requirements.
- Manage and prioritize multiple client configuration or data management requests.
- Interpret client requests and communicate them to internal teams effectively.
- Create business requirements documents outlining client rules and customizations.
- Document client business rules and ensure accurate platform configuration.
- Collaborate with the account team to exceed client expectations.
- Analyze and import customer data, ensuring quality assurance.
- Test new features and workflows for client configurations.
- Contribute to internal resources and process improvements.
- Provide SEO and data modeling guidance to drive customer ROI.
Requirements
- High school diploma, GED, or equivalent.
- 2-4 years of experience in Software Implementation or similar client-facing roles.
- Strong written and verbal communication skills in English.
- Proficient in data analysis and manipulation with Excel or equivalent.
- Effective interpersonal skills and ability to communicate complex problems.
- Attention to detail and organized, process-driven mindset.
- Strong work ethic and ability to thrive in a fast-paced environment.
- Determination and perseverance in facing challenges.
- Ability to work well in a cross-functional team environment.
- Interest in technology and self-directed with excellent time management skills.
Benefits
- Performance-based compensation with bonus structure and stock options.
- Comprehensive leave package including PTO, parental leave, and sick leave.
- Health and wellness offerings including medical insurance with extensive coverage.
- Relocation assistance and allowance for eligible candidates.
- World-class office amenities including gaming rooms and breakout areas.