Senior IT Software Engineer
Palo Alto Networks12 hours ago
Bengaluru, IndiaSenior
Responsibilities
- Architect, build, and maintain agentic AI applications using LangGraph, ADK, LangChain, AutoGen, CrewAI, and related tools.
- Implement Salesforce integrations using APIs, webhooks, Platform Events, Apex Invocable Methods, SOQL, CRM record updates, and Salesforce Flows.
- Build RAG pipelines using vector stores and embeddings to provide grounded context to LLMs.
- Define function-calling schemas, tool definitions, planning loops, fallbacks, safety guardrails, prompt evaluation suites, rate limiting, and human-in-the-loop handoffs.
- Establish agent monitoring, evaluation metrics, tracing, and reliability practices covering execution paths, latency, context usage, and token costs.
- Partner with Salesforce architects, product managers, and security teams to translate CRM requirements into compliant AI features.
Requirements
- At least 4 years of software engineering experience, including at least 3 years of professional backend software engineering experience.
- At least 2 years of hands-on experience developing production AI agents, autonomous decision loops, multi-agent coordination, and function-calling or tool-use systems.
- Proven experience with Salesforce REST, Composite, and Bulk APIs; SOQL/SOSL; Connected Apps; OAuth flows; and Apex Invocable Actions and Triggers.
- Advanced proficiency in Python or TypeScript/Node.js.
- Experience with semantic search, embedding generation, and vector engines such as Pinecone, Qdrant, ChromaDB, or PGVector.
- Proficiency with AWS, GCP, or Azure; Docker; Kubernetes; serverless computing; and CI/CD pipelines.
- Understanding of B2B sales processes, Partner Relationship Management, and the Opportunity-to-Quote lifecycle.
Benefits
- Most teams work from the office full time, with flexibility when needed.
- The company provides reasonable accommodations for qualified individuals with disabilities or special needs.
Categories
About Palo Alto Networks
Palo Alto Networks builds cybersecurity products for enterprises and governments, including next-generation firewalls, cloud security (Prisma Cloud/Prisma Access), and SOC tools (Cortex). It sells subscriptions and appliances with cloud-delivered threat intelligence, securing networks, endpoints, and applications across data centers and public clouds. Founded in 2005 and headquartered in Santa Clara, California, the company is publicly traded on the NYSE under the ticker PANW.