Site Reliability Engineer - Platforms
Toyota USA1 day ago
Plano, TX, USAMid Level
Responsibilities
- Manage operating systems across Red Hat Enterprise Linux, Amazon Linux, and Windows Server environments, including configuration, hardening, access, storage, networking, and lifecycle management.
- Own the end-to-end patch management lifecycle, including automated scheduling, compliance reporting, remediation tracking, and use of patch-management tools.
- Design and maintain monitoring, metrics, logging, alerting, dashboards, runbooks, and centralized observability integrations.
- Manage backup and restore solutions, validate recovery procedures against RTO and RPO objectives, and remediate backup failures.
- Develop scripts, automation workflows, self-healing mechanisms, and version-controlled infrastructure code to reduce operational toil.
- Troubleshoot production issues, participate in incident triage, on-call rotations, major incident restoration, postmortems, capacity planning, disaster recovery, and business continuity exercises.
- Define and manage SLIs, SLOs, health checks, automated remediation processes, deployment hygiene, and operational readiness across teams.
Requirements
- Bachelor’s degree in information technology or a related field.
- Hands-on production experience managing RHEL, Amazon Linux, and/or Windows Server and understanding Linux and Windows administration fundamentals.
- Knowledge of SRE concepts and principles, including SLIs, SLOs, error budgets, incident response, observability, and toil reduction.
- Experience with patch-management tools and processes such as Red Hat Satellite, AWS SSM Patch Manager, WSUS, or Ansible.
- Familiarity with monitoring and observability tools such as Dynatrace and CloudWatch.
- Experience with backup solutions such as Cohesity and AWS Backups, including restore testing practices.
- Scripting proficiency in Bash, Python, and/or PowerShell and understanding of automation or configuration-management frameworks such as Ansible.
- Strong troubleshooting, root-cause analysis, technical documentation, and runbook-writing skills.
Benefits
- Team-oriented, flexible, and respectful work environment.
- Professional growth and development programs with tuition reimbursement.
- Team Member Vehicle Purchase Discount and Toyota Team Member Lease Vehicle Program where applicable.
- Comprehensive health care and wellness plans for employees and families.
- Toyota 401(k) Savings Plan with company match and an annual retirement contribution where applicable.
- Paid holidays and paid time off.
- Referral services for prenatal services, adoption, childcare, schools, and related needs.
- Tax-advantaged health and dependent-care accounts.
- Relocation assistance where applicable.
About Toyota USA
Toyota USA (Toyota Motor North America) manufactures and sells Toyota cars, trucks, and SUVs for U.S. customers, and provides financing and mobility services. Founded in 1957 and headquartered in Plano, Texas, it oversees North American operations and plants that build models like the Camry and Tundra, and is expanding battery and EV production in Kentucky and North Carolina.