Technical Specialist
InterSystems14 hours ago
Edinburgh, United KingdomMid Level
Responsibilities
- Develop and provide technical support for JavaScript customizations, interfaces, reports, extracts, data migrations, upgrades, and conversions.
- Troubleshoot technical and performance issues and support InterSystems utilities such as patching and print services.
- Participate in on-site technical implementations, training, client support, and 24-hour extended support services.
- Manage acceptance issues before and after go-live and advise Project Managers during implementation.
- Produce technical documentation, installation instructions, user guides, knowledge-base articles, specifications, and training materials.
- Liaise with clients and business analysts on enhancement requests, reports, and other technical requirements.
Requirements
- Knowledge of web-oriented languages including HTML and JavaScript.
- Experience with SQL, data analysis, and database methodologies.
- Ability to design and write technical documentation and training materials.
- Experience with client-focused interaction, technical presentations, and training delivery.
- Ability to lead and deliver results within specified time frames and work effectively in multicultural teams.
- Availability to work outside normal office hours and willingness to travel to client and partner sites.
- University degree or equivalent work experience.
- HL7 programming, InterSystems technology, healthcare systems, HIE standards, AI-assisted tools, and LLM-based tools are desirable.
Benefits
- Office-based work in Windsor or Edinburgh, UK.
- Availability for client-site visits, on-site implementations and training, and possible international travel is required.
- Participation in a 24-hour extended support service is required.
Tech Stack
Categories
Solutions Engineering
About InterSystems
InterSystems builds data platforms and healthcare software for enterprises and public-sector providers, including the InterSystems IRIS database, HealthShare interoperability suite, and TrakCare electronic health record. It sells licenses, cloud services, and support to customers in healthcare, financial services, manufacturing, and supply chain. Founded in 1978 and headquartered in Boston, the privately held company serves organizations in 80+ countries.