Forward Deployed Engineer
Plane Software, Inc.3 months ago
USA (city not specified)Senior
Responsibilities
- Own end-to-end delivery of custom integrations for strategic customers, from technical discovery through production deployment.
- Design technical approaches for customer use cases and write the integration code directly.
- Build against external APIs and infrastructure, including authentication flows and webhooks.
- Work daily with customer engineers and stakeholders while coordinating with Plane's product and engineering teams.
- Evaluate whether customer requests are one-off integrations or product gaps and escalate appropriately.
- Debug production integration failures using logs, screen shares, and customer-provided information.
Requirements
- Production experience shipping code that integrates with real customer systems.
- Proficiency in Python and comfort with API design, integration work, authentication flows, and webhooks.
- Experience working embedded with customers or similarly demanding internal stakeholders.
- Ability to communicate technically with both engineers and executives.
- Ability to own projects with real deadlines and no defined handoff.
- Preferred: experience contributing to or self-hosting Plane or maintaining a relied-upon open-source project.
- Preferred: experience deploying software in regulated or isolated environments such as banking, defense, healthcare, or air-gapped systems.
- Preferred: experience building systems where AI agents act on real data, including state, permissions, and audit trails.
- Preferred: prior experience in forward-deployed, solutions engineering, or professional services engineering roles.
Tech Stack
Categories
Forward Deployed
About Plane Software, Inc.
Plane Software builds an open-source work management platform that brings projects, knowledge, and service requests into one system for engineering and operations teams. Organizations can run it as a managed cloud service or deploy it on their own infrastructure, including isolated and sovereign clouds—an option valued in regulated industries. Founded in 2023 and headquartered in Los Angeles, the company develops in public on GitHub and serves teams worldwide.