GrepJob
Dataiku

Customer Success Engineer

Dataiku
Apply
2 days ago
Remote, United StatesEntry Level
H1B Sponsor

Base Salary

$112k - $124k/yr

Responsibilities

  • Help define the role by building programs and automations for scalable use across AMER.
  • Develop and A/B test enablement programs to drive user adoption and satisfaction.
  • Execute demonstrations of new product features and conduct hands-on workshops.
  • Focus on onboarding and increasing user retention by educating customers on best practices.
  • Establish regular touchpoints to advise users on applying Dataiku to their business needs.
  • Create self-sustaining enablement programs and document client use cases.
  • Collaborate with Account Executives and Sales Engineers to identify expansion opportunities.

Requirements

  • 0-1 years in sales engineering, technical consulting, or data science roles.
  • Ability to navigate ambiguity and build consensus with an entrepreneurial mindset.
  • Strong written and oral presentation skills tailored to various user levels.
  • Public speaking skills to engage with all levels of customer teams.
  • Willingness to travel up to 25% across the AMER region.

Benefits

  • Comprehensive benefits including stock options, medical, dental, and vision plans.
  • Flexible spending accounts and pre-tax commuter benefits.
  • 401k company match and paid vacations and sick leave.
  • Paid parental leave and employer paid disability coverage.
  • Additional health and wellbeing perks.

Tech Stack

DatabricksKubernetesPythonRSnowflakeSQL

Categories

AI & MLData Science