3 days ago
Issy-les-Moulineaux, FranceStaff+
Responsibilities
- Support customers using Qualcomm Wi-Fi 6, Wi-Fi 7, and Wi-Fi 8 access points and WLAN chipsets.
- Perform end-to-end debugging and log analysis for AP bring-up, management and data path procedures, advanced WLAN features, functional issues, performance, and stability.
- Troubleshoot networking and offload protocols as well as software and hardware issues.
- Collaborate with customers and global marketing, product management, sales, development, and test teams to analyze, resolve, and propagate product fixes.
- Provide customer support and debugging for WLAN/Linux driver and firmware issues.
- Travel abroad as required.
Requirements
- Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field with 4+ years of relevant experience; or a master's degree with 3+ years; or a PhD with 2+ years.
- At least 3-6 years of relevant hands-on WLAN/Linux driver or firmware debugging, development, sustenance, or support experience.
- At least 2 years of programming experience with languages such as C, C++, Java, or Python.
- At least 1 year of experience with debugging techniques.
- Knowledge of TCP/IP, UDP, DHCP, ICMP, bridging, routing, and other networking protocols.
- Strong C/C++ programming skills and experience with ARM-based Linux software development and system architecture.
- Experience with software version control systems such as Git or Perforce.
- Experience with customer support and debugging techniques.
- WLAN driver development, embedded Linux software, OpenWrt, prplOS, ATF/OP-TEE, RDK-B, embedded processor platforms, and mesh networking experience are preferred.
- Excellent communication skills and ability to work in customer-facing and global team environments.
- Equivalent experience may be considered in place of the stated experience or education when the candidate can demonstrate the required competencies.
Benefits
- Friendly and collaborative working environment.
- Salary, stock, and performance-related bonus.
- Maternity and paternity leave.
- Employee stock purchase scheme.
- Matching pension scheme.
- Education assistance.
- Life, medical, income, and travel insurance.
- International travel may be required.
About Qualcomm
Qualcomm is a public semiconductor company headquartered in San Diego, founded in 1985, that designs and sells wireless chipsets and platforms for mobile devices, automotive, IoT, and networking, notably the Snapdragon application processors and 5G modems. It also licenses a large portfolio of cellular patents to device makers, generating revenue alongside chip sales; its technology underpins many Android smartphones and emerging automotive and edge-compute systems, and it trades on NASDAQ as QCOM.