Jobber

Principal Engineer (AI, Office of the CEO)

Jobber
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4 days ago
Remote, CanadaStaff+

Responsibilities

  • Architect and build new internal AI systems end to end, from initial design through production, as the founding engineer.
  • Own trustworthy AI challenges at company scale, including retrieval quality, permissions, security, and reliability.
  • Work hands-on across LLMs, retrieval, agents, and integrations while maintaining pragmatic technical foundations.
  • Embed with teams across the company to ship AI into real workflows and establish systems and owners that endure.
  • Lead build-versus-buy evaluations and rapid proofs of concept, committing decisively or terminating experiments when appropriate.
  • Work directly with executive leadership on systems that influence company decision-making.

Requirements

  • Track record of building production systems at Staff+ scope, including data infrastructure, retrieval, or applied AI used daily by hundreds to thousands of people.
  • Hands-on depth with the modern AI stack and experience learning from failures in production AI systems.
  • Pragmatic technology judgment and the ability to justify technology choices.
  • Founding-engineer, consulting, or forward-deployed experience with ownership of outcomes inside another team's domain.
  • Daily experience using AI tools and agents as instruments to build with and build for.
  • Ability to ship quickly while maintaining trustworthy engineering standards.
  • Strong communication skills, including the ability to explain technical decisions to executive leadership.

Benefits

  • Extended health benefits with fully paid premiums for physical and mental health.
  • Matching contributions to an RRSP, TFSA, or FHSA.
  • Stock options.
  • Access to coaching, learning, leadership programs, and a dedicated Talent Development team.
  • Opportunity to build and have impact within a large service-industry market.

Categories

Jobber

About Jobber

1,001-5,000 employees

Jobber builds cloud-based operations and field service management software for small home service businesses such as plumbers, landscapers, and cleaners. The platform includes CRM, quoting and estimates, scheduling and routing, invoicing, payments, and mobile apps, with embedded fintech tools like payment processing and access to capital. Founded in 2011 and headquartered in Edmonton, Alberta, it is privately held and reports serving over 250,000 home service professionals.

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