2 months ago
Base Salary
$180k - $270k/yr
Responsibilities
- Develop systems that drive customer acquisition, activation, referral, and retention.
- Launch and rapidly iterate on growth experiments.
- Optimize onboarding funnels and conversion flows.
- Develop attribution systems and experimentation infrastructure.
- Build referral, promotional, and rewards systems.
- Analyze customer behavior and funnel performance.
- Improve lifecycle messaging and engagement experiences.
- Partner with marketing and operations teams on customer acquisition initiatives.
- Support growth campaigns tied to launch events, local activations, and delivery demos.
- Collaborate across engineering, product, marketing, analytics, and operations teams.
- Use modern tools and AI-assisted workflows to accelerate experimentation.
Requirements
- 10+ years of experience building customer-facing software systems.
- Strong engineering fundamentals across frontend and backend systems.
- Experience improving acquisition, onboarding, activation, or retention metrics.
- Comfort working with data, analytics, experimentation, and attribution systems.
- Strong product instincts and customer empathy.
- An extreme-ownership mindset and curiosity about customer behavior and growth dynamics.
- A bias toward action, experimentation, and rapid iteration.
- Excellent collaboration and communication skills.
Benefits
- Equity compensation may be included in the total compensation package.
- Overtime pay, discretionary annual or performance bonuses, and sales incentives may be included.
- Medical, dental, and vision insurance are available.
- Paid time off is available.
Categories
Full StackGrowth Engineering
About Zipline
Zipline designs, builds, and operates autonomous drone delivery systems for healthcare, retail, and public-sector customers. The privately held company runs end-to-end logistics—aircraft, software, and fulfillment—to deliver blood, vaccines, medicines, and consumer goods. Founded in 2014 and headquartered in South San Francisco, Zipline operates across multiple continents; notable work includes Rwanda’s national blood deliveries and U.S. home delivery pilots with Walmart.