2 months ago
Base Salary
$180k - $270k/yr
Responsibilities
- Own production commerce services end-to-end, including merchant portals, partner integrations, marketplace platforms, billing engines, fulfillment applications, and support tooling.
- Deliver measurable improvements to merchant onboarding, payment reconciliation, service reliability, and customer-impacting downtime.
- Lead cross-functional launches by defining success criteria, rollout and rollback plans, coordination processes, and post-launch remediation.
- Build marketplace policy and control tooling for pricing, capacity allocation, prioritization, feature gating, experimentation, and mission-data simulation.
- Develop POS connectors, APIs, and data feeds with SLAs, backpressure handling, and schema and version migration strategies.
- Define SLOs and maintain monitoring, dashboards, alerting thresholds, runbooks, and on-call rotations.
- Mentor engineers, lead architecture reviews, and establish durable abstractions across products.
Requirements
- At least 5 years of experience building and shipping production distributed systems and web applications.
- Demonstrated ownership across frontend, backend, and data or streaming pipelines.
- Production experience shipping transactional commerce, payments, billing, or marketplace systems at scale, or equivalent experience operating financial reconciliation and settlements pipelines.
- Strong skills in API design, ledger data modeling, eventual consistency, schema migrations, idempotency, and retry semantics.
- On-call and incident-leadership experience, including runbook authorship, root-cause analysis, and remediation work.
- Ability to define and achieve measurable operational and business outcomes and communicate trade-offs using data.
- Deep proficiency in Go, Python, or another scalable backend language.
- Experience with React or a similar framework for merchant-facing applications, plus Kafka, gRPC, PostgreSQL, AWS, Grafana, Honeycomb, and Bazel.
- Ability to support occasional off-hours launches and urgent incidents and travel regularly to partner sites, typically up to approximately 20%.
- Strong attention to correctness and financial edge cases, measurable ownership, accountability, and simplifying complex systems into durable abstractions.
- Zipline can sponsor visas.
Benefits
- Starting cash range of $180,000-$270,000, excluding additional compensation components.
- Potential equity compensation, overtime pay, discretionary annual or performance bonuses, and sales incentives.
- Medical, dental, and vision insurance and paid time off may be included in the benefits package.
- Hybrid work is preferred near the primary office for cross-functional coordination.
- The role typically requires up to approximately 20% multi-day travel to partner sites and occasional weekend or evening production support.
Tech Stack
Categories
About Zipline
Zipline designs, builds, and operates autonomous drone delivery systems for healthcare, retail, and public-sector customers. The privately held company runs end-to-end logistics—aircraft, software, and fulfillment—to deliver blood, vaccines, medicines, and consumer goods. Founded in 2014 and headquartered in South San Francisco, Zipline operates across multiple continents; notable work includes Rwanda’s national blood deliveries and U.S. home delivery pilots with Walmart.