Engineer II, Systems Reliability Engineering
Levi Strauss & Co1 day ago
Remote, United StatesMid Level
Responsibilities
- Drive reliability, availability, performance, operational resilience, and business continuity improvements across retail technology platforms, applications, and infrastructure.
- Lead incident response, problem management, change management, release readiness, production support, and service transition activities.
- Develop automation, observability, and monitoring solutions to improve operational efficiency and proactively identify service issues.
- Partner with product, engineering, infrastructure, security, business, and technology stakeholders to deliver stable and scalable services.
- Analyze service health, capacity, performance, and reliability metrics to support continuous improvement.
Requirements
- Require 8+ years of experience in Site Reliability Engineering, application support, infrastructure engineering, production operations, or a related technology discipline.
- Require experience managing or supporting enterprise-scale applications and infrastructure in complex business environments.
- Require hands-on experience with incident management, problem management, change management, and production support practices.
- Require experience with observability and monitoring platforms such as New Relic, application performance monitoring tools, or similar technologies.
- Require experience using automation and scripting tools such as Python, PowerShell, CI/CD platforms, or cloud technologies.
- Seek experience with retail platforms and store technology including Xstore, Xoffice, Point of Sale, ORCE, MPOS, RFID, omnichannel systems, networks, and infrastructure.
- Seek experience with enterprise platforms including APIs, middleware, Azure, databases, and endpoints.
- Seek experience with reliability engineering, observability and automation, operational governance, ITIL, security, SOX, risk, and vendor management.
Benefits
- Remote position in the USA.
- Full-time employment.
- Position expected to be filled by 01/17/2027.
About Levi Strauss & Co
Levi Strauss & Co. designs, markets, and sells Levi’s denim and casual apparel, Dockers khakis, Signature/Denizen value lines, and Beyond Yoga activewear to consumers worldwide through company-owned stores, e-commerce, and wholesale retail partners. Founded in 1853 and headquartered in San Francisco, the company is publicly traded on the NYSE under the ticker LEVI. It is widely credited with inventing the blue jean in 1873.