3 months ago
Hong Kong, Hong KongSenior
Responsibilities
- Build AI agents, workflows, tools, and automations for customer, product, and operations problems.
- Apply LLMs, retrieval, tool calling, evaluations, guardrails, and automation to practical financial workflows.
- Create AI-assisted experiences for onboarding, support, KYC, risk review, CRM, operations, document handling, and product intelligence.
- Partner with product and engineering teams to identify valuable opportunities, build quickly, and improve systems in production.
- Design reliable systems that account for accuracy, hallucination risk, latency, cost, security, compliance, and user trust.
- Convert manual processes into scalable AI-enabled systems.
Requirements
- Hands-on engineering ability and a record of personally helping build, ship, or scale a serious product, platform, or system.
- Experience building AI agents, LLM applications, retrieval-augmented generation systems, automation workflows, copilots, or AI-enabled tools.
- Strong coding ability in Python, TypeScript, JavaScript, or a similar practical technology stack.
- Ability to evaluate quality, improve reliability, and make sound judgments about what should and should not be automated.
- Ability to collaborate with product, operations, business, and engineering teams.
- Fintech, banking, support automation, risk, KYC, fraud, CRM, or operations automation experience is strongly preferred.
- Strong English communication skills.
- Must already be based in Hong Kong.
Benefits
- Remote work arrangement for candidates based in Hong Kong.
- English is the main working language across global teams.
- Fast interview process, with strong candidates potentially receiving an offer within one week of starting interviews.
Tech Stack
Categories
About Bjak
Bjak builds an online insurance marketplace for consumers in Malaysia and Southeast Asia, enabling comparison and purchase of car, health, life, and travel policies. Its business model is aggregator-based, earning commissions and fees from insurers and partners while streamlining digital applications and renewals. Founded in 2019 and headquartered in Selangor, it is privately held and is expanding from insurance comparison into broader fintech services via a planned finance super app.